Reviews
I had a great experience at Hendrick Acura, the staff was...
I had a great experience at Hendrick Acura, the staff was very professional and helpful, I definitely will recommend this store to family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura. We hope to be of service to you again in the future. Best wishes, Hendrick Acura
Jim Holshouser was knowledgeable about the MDX and...
Jim Holshouser was knowledgeable about the MDX and explained all the setups well. Very nice and not pressuring us to buy the car. I would buy another car from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Libby Farmer, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Acura
Jim Holshouser and Danny Williams made buying a new car a...
Jim Holshouser and Danny Williams made buying a new car a very enjoyable experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Acura! Please don't hesitate to reach out if there's anything additional we can do for you.
Go see JB
We went to the Hendrick Acura dealer to test drive the new 2022 MDX. I had done some research online and we had owned an MDX years ago, But we wanted to test drive the new model. We were also nervous, given the limited number of new cars on the lots. I wanted a new car, but didn’t want to haggle a great deal over the price. We met with JB Tillery at the dealer and he offered us a test drive. He was knowledgeable about the current model and how it compared with older MDXs. The buying process was very simple. I didn’t feel like he was trying to take advantage of me or anything. Overall a good experience with buying a new car. I would recommend Hendrick Acura and JB Tillery to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dp, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Purchased a new Acura MDX and could not be more pleased...
Purchased a new Acura MDX and could not be more pleased with Cam Sabido and Hendrick Auto..the service was first class and the car is beautiful. Cam was very knowledgeable and led us thru the process seamlessly..thanks again for another great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikesabido, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great company! Jim was a excellent agent to work with! I...
Great company! Jim was a excellent agent to work with! I would definitely recommend him to friends in the future. Was very pleased with the serve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Pneel1! We're so happy we were able to help you out!
Hendrick Acura - Jim Holshouser
Hendrick Acura and Jim Holshouser made this buying experience worth it. My wife loves her car and we would definitely buy from Jim and/or Hendrick Acura again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emily Robbins, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Acura!
Purchased 2020 TLX
Huge thanks to Jeff Williams on helping me through my first real car purchase, beyond pleased with the experience, and I would definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ctg14, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I worked with Jim Holshouser and couldn’t have asked for...
I worked with Jim Holshouser and couldn’t have asked for a smoother experience from Jim and the rest of the team involved in trading my vehicle in and buying an Acura. Jim was detailed and quick and I will come back to buy another car if ever needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Aaronm, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
I am very grateful that God has given me a salesman like...
I am very grateful that God has given me a salesman like DUMITRU at HENDRICK AUTOMOTIVE GROUP. He is a man filled with great patience, was never harassing like most dealers, and was very professional until the end of the deal. He answered all our questions and never hid any information we should have known about the car. 🙏🙌🏼
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Alefran28, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!