Reviews
Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole process.
Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie
Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer experience!! Service Tech is very knowledgeable and communicates effectively. Repairs were completed quickly.
Great customer experience!! Service Tech is very knowledgeable and communicates effectively. Repairs were completed quickly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Salesman was not high pressure. They helped the decision process by explaining the features BMW offers and the warranty the BMW service plan offers. The dealership was under construction but everything else was great.
Salesman was not high pressure. They helped the decision process by explaining the features BMW offers and the warranty the BMW service plan offers. The dealership was under construction but everything else was great.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Todd, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed.
John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Greta customer service and environment even though building under construction. Inspection report was a treat.
Greta customer service and environment even though building under construction. Inspection report was a treat.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and completion. No back and forth on the transaction. I made a fair offer to the dealership and what I wanted to spend. I hate they are 120 miles from my home. Look forward to future purchases
100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and completion. No back and forth on the transaction. I made a fair offer to the dealership and what I wanted to spend. I hate they are 120 miles from my home. Look forward to future purchases
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was an A+. Everyone was so helpful throughout the process. My salesperson, Conor Coughlin was especially helpful. I love the car and it is immaculate condition.
My experience was an A+. Everyone was so helpful throughout the process. My salesperson, Conor Coughlin was especially helpful. I love the car and it is immaculate condition.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable.
My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I was very pleased with the service I received. The staff was courteous and informative throughout the entire process.
I was very pleased with the service I received. The staff was courteous and informative throughout the entire process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair