Reviews
Coty in service department did a great job. Helpful and friendly. Explained everything very well.
Coty in service department did a great job. Helpful and friendly. Explained everything very well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob was awesome to work with. No hassle and easy to work with. Tanner walked us through the 100s of features in a way we easily understood. I highly recommend these two and any Hendrick dealership.
Jacob was awesome to work with. No hassle and easy to work with. Tanner walked us through the 100s of features in a way we easily understood. I highly recommend these two and any Hendrick dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Saad Mubarak is the best service provider I?ve ever had the pleasure of having. He is professional and friendly and he knows exactly what should be done. I?ve had the honor of working with him for many years.
Saad Mubarak is the best service provider I?ve ever had the pleasure of having. He is professional and friendly and he knows exactly what should be done. I?ve had the honor of working with him for many years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Devin Vargo is the man. Always helps make the process a lot easier. No hassle gets the point. Makes sure I?m taken care of.
Devin Vargo is the man. Always helps make the process a lot easier. No hassle gets the point. Makes sure I?m taken care of.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I am never disappointed when I visit Hendrick BMW. David and Jamye took my car in for service an hour before my scheduled appointment, diagnosed the problem, the tech confirmed David’s diagnoses, and only did the necessary work to get me back in the road. I love that this dealership’s service department does not upsale maintenance. They always alert me what maintenance I will need to conduct because of wear and tear. This gives me an opportunity to plan my repairs. I will not take my 335i anyplace else for service.
I am never disappointed when I visit Hendrick BMW. David and Jamye took my car in for service an hour before my scheduled appointment, diagnosed the problem, the tech confirmed David’s diagnoses, and only did the necessary work to get me back in the road. I love that this dealership’s service department does not upsale maintenance. They always alert me what maintenance I will need to conduct because of wear and tear. This gives me an opportunity to plan my repairs. I will not take my 335i anyplace else for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Stephen Hughes was very helpful. He responded quickly and courteously to my test-drive request. He listened to my requests and matched them quickly and accurately. When some confusion arise about the specific car I had chosen, it was resolved promptly and fairly. He and his team worked well together to achieve what I though was a fair deal one a great car.
Stephen Hughes was very helpful. He responded quickly and courteously to my test-drive request. He listened to my requests and matched them quickly and accurately. When some confusion arise about the specific car I had chosen, it was resolved promptly and fairly. He and his team worked well together to achieve what I though was a fair deal one a great car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stephen Hughes was very helpful. He responded quickly and courteously to my test-drive request. He listened to my requests and matched them quickly and accurately. When some confusion arise about the specific car I had chosen, it was resolved promptly and fairly. He and his team worked well together to achieve what I though was a fair deal one a great car.
Stephen Hughes was very helpful. He responded quickly and courteously to my test-drive request. He listened to my requests and matched them quickly and accurately. When some confusion arise about the specific car I had chosen, it was resolved promptly and fairly. He and his team worked well together to achieve what I though was a fair deal one a great car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ben was outstanding in his service. Very professional and efficient. Answered all my questions. Highly recommend
Ben was outstanding in his service. Very professional and efficient. Answered all my questions. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was BUSY.. yet they made time for me and professionally addressed my concerns.
This dealership was BUSY.. yet they made time for me and professionally addressed my concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
John Paul was my service advisor, he was thorough & knowledgeable. Service was completed in a timely manner.
John Paul was my service advisor, he was thorough & knowledgeable. Service was completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Susie, we are so happy to read such a great review about John Paul and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!