Skip to main content

Hendrick BMW

(2,809 reviews)
Visit Hendrick BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 consumer dealer award
View 3 awards
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award
New (888) 420-7942 (888) 420-7942
Used (888) 795-6222 (888) 795-6222
Service (888) 886-6281 (888) 886-6281

Inventory

See all 468 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
We have the largest selection of new used and Certified Pre-Owned BMW cars in three states and rank in the Top 5 in the USA for Certified Pre-Owned car sales. Our pre-owned vehicles are thoroughly tested for quality guaranteeing that whatever you are looking for you will find only the finest examples at Hendrick BMW. Our focus is on high volume selling combined with a great car-buying experience?.all making for consistently satisfied customers.
Winner of the Center of Excellence Award for 12 consecutive years!

Service center

Phone number (888) 886-6281

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

(2,809 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick BMW from DealerRater.

Want to share your experience with this dealership?

Write a review

Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole process.

Got my car taken care of in a reasonable about of time. My service advisor addressed all my issues and made sure I was taken care of. Jesse was my service advisor-kept me updated throughout the whole process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie

Very responsive- excellent communication I was promptly greeted and well attended to by all I came in contact with especially Jessie

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great customer experience!! Service Tech is very knowledgeable and communicates effectively. Repairs were completed quickly.

Great customer experience!! Service Tech is very knowledgeable and communicates effectively. Repairs were completed quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Salesman was not high pressure. They helped the decision process by explaining the features BMW offers and the warranty the BMW service plan offers. The dealership was under construction but everything else was great.

Salesman was not high pressure. They helped the decision process by explaining the features BMW offers and the warranty the BMW service plan offers. The dealership was under construction but everything else was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Todd, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Show full review

John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed.

John Paul Kemp always takes of me and my vehicle. Does a great job with what is needed and not needed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Greta customer service and environment even though building under construction. Inspection report was a treat.

Greta customer service and environment even though building under construction. Inspection report was a treat.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and completion. No back and forth on the transaction. I made a fair offer to the dealership and what I wanted to spend. I hate they are 120 miles from my home. Look forward to future purchases

100% Customer Driven and the sales and finance team were extremely patient in explaining to my generation all of the nuances of new technology. No sitting around waiting for hours on answers, offers and completion. No back and forth on the transaction. I made a fair offer to the dealership and what I wanted to spend. I hate they are 120 miles from my home. Look forward to future purchases

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

My experience was an A+. Everyone was so helpful throughout the process. My salesperson, Conor Coughlin was especially helpful. I love the car and it is immaculate condition.

My experience was an A+. Everyone was so helpful throughout the process. My salesperson, Conor Coughlin was especially helpful. I love the car and it is immaculate condition.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, we are so happy to read such a great review about Conor and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Show full review

My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable.

My experience from start to finish was A+. My sales person was extremely helpful and made my purchasing experience very enjoyable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

I was very pleased with the service I received. The staff was courteous and informative throughout the entire process.

I was very pleased with the service I received. The staff was courteous and informative throughout the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 2809 reviews