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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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Best car buying experience I've ever had

We had spent 6 hours on a rainy Saturday at another dealership only to be told that the vehicle that was "on it's way" was not actually available. We came to Keffer pretty tired and disgusted with dealers but wanted to look at vehicle availability. We had several pleasant sales people to walk up to us and ask if we needed help. Once we said no they walked away and left us to browse on our own. Thank you! When we did have questions a very pleasant lady took us in to speak to Andy Bell. She told him our story and right away he asked us what features, color, etc we wanted. He immediately called over a salesperson (Jared) to help us and said he didn't want to have us go all over the place after our experience earlier that day. Jared is phenomenal! He really listened to us and searched for the vehicle we wanted. He even let us keep a Jeep for a couple of days until ours arrived. Who does that?? Keffer does! He and Frank Camarda were amazing to deal with and it couldn't have been a more pleasant experience. Thank you to everyone who helped us at Keffer! Would recommend them to anyone looking for a vehicle. Will definitely go to them when we are ready for our next new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience at Keffer

This was my first time purchasing from Keffer and I had a great experience. I worked with Nate Conley who was very knowledgeable and not pushy at all. He made sure everything was just right before I left with my Durango. The whole staff was an enjoyment to be around. I will definitely buy from Keffer again and recommend it to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Repeat Customer

This is my second purchase from Keffer and I couldn't be happier. Willie Hailey was my salesperson for both transactions and made the transaction seamless. I never felt pressured and he was extremely helpful in answering all of my questions as was Andy Bell in finance. I would highly recommend this dealership and their excellent staff. Thanks again Willie. I know I'll love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2nd vehicle I purchased there in 3 months. The best around.

I purchased a Wrangler in June, went back in October for a Ram 1500. These guys are the best. For me it is a 3 hour drive there but it Is definitely worth it. Michael and Brandon are great to deal with. Keffer is my vehicle dealership for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience!

I normally dread the car buying experience. However, General along with the rest of the Keffer team, have been able to make it truly a positive experience! This is my second time purchasing from here and will continue to do so. Thanks again for all your help today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"Pressure Free " Experience

I had a great experience leasing my new Jeep Grand Cherokee Altitude. Nate did a great job finding me the exact vehicle I was looking for at the perfect price! I did not feel pressured at all. Paperwork took less than 30 minutes ( thanks to Jeff Reed). I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New Jeep

I had a great experience leasing my new Jeep Grand Cherokee Altitude. Nate did a great job finding me the exact vehicle I was looking for at the perfect price! I did not feel pressured at all. Paperwork took less than 30 minutes ( thanks to Jeff Reed). I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Jeep Grand Cherokee Altitude! It is reassuring to know Nate and Jeff provided you with a hassle-free and great leasing experience. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for your recommendation as well. Don't hesitate to call or stop in should you have any questions. Best, India Wiggins - Executive Assistant - India.wiggins@dickkefferauto.com

My experience

This is the 3rd time I purchased a car from your dealership and all three times i dealt with Mr Washington , he has been very professional and very friendly, I would definitely recommend your dealership to friends and they should ask for General Washington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly service

Willie was great during the process of me buying my Jeep. His service was friendly, unobtrusive, and knowledgeable. I would send family and friends his way without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

New Dodge Dart Owner

My sales person was Myles Handschu and was very prompt and courteous. I would recommend him to others who are looking for a good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.