Reviews
For approximately 15 years I've had my former and current Toyota Camry serviced. Since this time period, I've experienced the service that left me very satisfied.
For approximately 15 years I've had my former and current Toyota Camry serviced. Since this time period, I've experienced the service that left me very satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional and thorough. Scott Clark sets the standard for others to emulate. We have been customers for over 20 years.
Always professional and thorough. Scott Clark sets the standard for others to emulate. We have been customers for over 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just bought me a beautiful new (to me) BMW from Scott Clark Toyota. Faaiz was my salesman, and he was right on it! The buyer experience was very quick and painless. Not all dragged for a whole day, like I’ve had before at other dealers. If you’re in the market check Faaiz out at Scott Clark Toyota. He’ll take care of you.
Just bought me a beautiful new (to me) BMW from Scott Clark Toyota. Faaiz was my salesman, and he was right on it! The buyer experience was very quick and painless. Not all dragged for a whole day, like I’ve had before at other dealers. If you’re in the market check Faaiz out at Scott Clark Toyota. He’ll take care of you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Quality service and experience at Scott Clarke Toyota. Recall and oil change done in quick time. A+
Quality service and experience at Scott Clarke Toyota. Recall and oil change done in quick time. A+
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I always get great service at Scott Clark Toyota. Harrison Stroup is always a pleasure to work with.
I always get great service at Scott Clark Toyota. Harrison Stroup is always a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Enjoy working with Heather Sauer / prompt feedback and genuine advice. Easy process / reliable service. Much appreciated!
Enjoy working with Heather Sauer / prompt feedback and genuine advice. Easy process / reliable service. Much appreciated!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I found Paul Moore's number on the Scott Clark Toyota website for online sales and reached out to him about a car I was interested in. We made an appointment to see him and my husband and I drove up to Matthews from Cassatt, SC to look at the car. We were greeted by Paul and his assistant Josh. We met in Paul's office to discuss some other options I had seen online. Paul helped us to decide on one to test drive. Josh rode with us on the test drive and we were so impressed with him and his knowledge of the car. Our experience with Paul and Josh was fantastic. We could not have asked for more knowledgeable and polite assistance in making our decision. They were both extremely patient and understanding with me (a picky buyer). 5+ stars experience with these two salesmen. THANK YOU!
I found Paul Moore's number on the Scott Clark Toyota website for online sales and reached out to him about a car I was interested in. We made an appointment to see him and my husband and I drove up to Matthews from Cassatt, SC to look at the car. We were greeted by Paul and his assistant Josh. We met in Paul's office to discuss some other options I had seen online. Paul helped us to decide on one to test drive. Josh rode with us on the test drive and we were so impressed with him and his knowledge of the car. Our experience with Paul and Josh was fantastic. We could not have asked for more knowledgeable and polite assistance in making our decision. They were both extremely patient and understanding with me (a picky buyer). 5+ stars experience with these two salesmen. THANK YOU!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
2 stars are for finance guy Steven Staples, who not only basically belittled us for not buying an extended warranty, but he claimed he didn’t know we had a down payment, even though I dangled a check and asked if he needed it as soon as we walked into his office. He said “not now, I’ll take that later”, so I sat it aside. After everything was signed, I was asking him about payment (that also didn’t even mention) and asked if he now wanted the check. He said he didn’t realize I had a down payment and tried to blame the salesman for not telling him. What did he not understand when I said “I have a check for you” in the very beginning? Then he tried to make us feel guilty by saying “well, if you want to use the down payment, we’ll have to start all over and sign everything, again”. I told him “yes, that’s what we’re doing”. His demeanor completely changed and he was not nice. Not to mention, he never told us what the payment would be, when it was due and he did not give us any copies of paperwork, so we have no idea what our payment is and when and how to pay it. It was late and we had not eaten anything all day, so I was feeling ill by that point. Now, I wish I would have just told him to forget about the sale and just walked out. If I ever consider buying from Scott Clark again, the finance guy had better not be there, I’ll walk out. Corey and Andrew were great salesman, they need to have a talk with Steven, he almost lost their sale.
2 stars are for finance guy Steven Staples, who not only basically belittled us for not buying an extended warranty, but he claimed he didn’t know we had a down payment, even though I dangled a check and asked if he needed it as soon as we walked into his office. He said “not now, I’ll take that later”, so I sat it aside. After everything was signed, I was asking him about payment (that also didn’t even mention) and asked if he now wanted the check. He said he didn’t realize I had a down payment and tried to blame the salesman for not telling him. What did he not understand when I said “I have a check for you” in the very beginning? Then he tried to make us feel guilty by saying “well, if you want to use the down payment, we’ll have to start all over and sign everything, again”. I told him “yes, that’s what we’re doing”. His demeanor completely changed and he was not nice. Not to mention, he never told us what the payment would be, when it was due and he did not give us any copies of paperwork, so we have no idea what our payment is and when and how to pay it. It was late and we had not eaten anything all day, so I was feeling ill by that point. Now, I wish I would have just told him to forget about the sale and just walked out. If I ever consider buying from Scott Clark again, the finance guy had better not be there, I’ll walk out. Corey and Andrew were great salesman, they need to have a talk with Steven, he almost lost their sale.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Asked them to work on my father's Sienna, 2011. They said too many miles, and years. No documented service at a Toyota dealership. This van is a mobility van. Has some electrical issue. Be careful here, they are not here for everyone. Hendrick said bring it in. I'll never come back here.
Asked them to work on my father's Sienna, 2011. They said too many miles, and years. No documented service at a Toyota dealership. This van is a mobility van. Has some electrical issue. Be careful here, they are not here for everyone. Hendrick said bring it in. I'll never come back here.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Daniel my service man was waiting on me when I pulled up. He kept me informed of what was happening with my vehicle. Very satisfied with the delivery and service rendered.
Daniel my service man was waiting on me when I pulled up. He kept me informed of what was happening with my vehicle. Very satisfied with the delivery and service rendered.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair