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Scott Clark Toyota

(5,425 reviews)
Visit Scott Clark Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00pm–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00pm–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 6 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 803-7838 (866) 803-7838
Used (888) 393-8020 (888) 393-8020
Service (704) 321-4534 (704) 321-4534

Reviews

(5,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scott Clark Toyota from DealerRater.

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20,000 mile service

Joey Carroll took very good care of us. We had a problem with our Bluetooth and he made sure the problem was solved. You provide a pleasant place to wait and the manicure ladies are a big plus. Thank you for your service Judy and Bill Airhart

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always happy with service customer

Justin Bustle toon great care of us as well. Behind d the scenes John Kleto did the work on our car and there is no one I trust more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Exceptional Customer Savvy

Mike Miller and Mike Brown, sales manager and finance manager, did an excellent job of understanding my expectations. They both listened to my requirements and delivered. Purchasing my 2016 Toyota Tacoma was an excellent experience . Kudos for Exceptional Customer Savvy,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Scott Clark Toyota

Archie Newton is my service contact. He always answers right away or calls me back within ten minutes. He has always gotten my truck in for service earlier than I expect, most often the same day, most recently just an hour after I called. The work is always done quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Wayne Poplin

Shawn Butler is an outstanding employee. He is easy to work with--scheduling, noting what service needs to be performed, explaining, respectful of the customer's time, etc. He is the reason I am at Scott Clark and why I would recommended the dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a pleasure!

Justin Bustle, as always treats me with courtesy and respect. I have total confidence in explaining to him any problem and can rest assured that it will be taken care of in a timely manner Euell Watts

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Service

Dustin Richardson was the rep that assisted and he did an awesome job. He made my car buying process a joy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The staff at Scott Clark's is great. Dropped my Tacoma off to be serviced with Crystal Kush and couldn't more pleased. My car was ready before they said it would be done and she explained everything they did as well as any recommendations that would improve the trucks performance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Last service appointment

Marshall Moore has been my service advisor for the last couple of years. I appreciate the time he takes upfront to explain everything that will need to be done. I have never left there feeling like I was talked into doing anything more than what was necessary. I will continue to call on Marshall for my cars servicing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honest and Fair

Great selection of good used Camrys. Had a little problem with my deal but I was very impressed with how it was handled. They went the extra mile to be sure I was a satisfied customer which I didn't expect from such a large dealership. I believe it's true when they say they treat each customer like a member of their big family. That's how I now feel and I wouldn't hesitate to buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.