Reviews
Nov 2015 Warranty Work
Service Department was very helpful. Kept me updated on the status throughout the two days they had my vehicle. All the personnel I dealt with was really been a pleasure to work with. From the service writer to the ladies in the cash office to the young man that brought my car up to the drive - all were great. This is definitely NOT the typical dealership - it exceeded all my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied
This was the third car I've bought from Five Star. This is the third time I've used Randall Swindell. Randall has helped me in every step in making sure I get a good deal and the vehicle that I want, not just trying to throw me into what I could afford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not your typical dealership
Customer service is Five Star Ford's culture...not just a motto. Justin, Sales, took excellent care of us from making sure the Ford CPO vehicle was ready upon our arrival for a test drive all the way to the final negotiations. Freddie, Finance, at signing was truly a pleasure vs. other dealerships high pressure sale on extended warranty. We will absolutely go back when time for another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five star ford and David Hardick
David Hardy at five Star Ford went out of his way and did everything he could to find me the vehicle I would be happy with. I recommend five Star Ford and David Hardick to everyone.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic!
It was simple and easy! David Deger had our car waiting ready to test drive, per the Internet, and it was NO HASSLE!! Easy and very personal experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Class treatment from beginning to end.
Hats off to Crystal Sanders for a superb truck purchase transaction from end-to-end. I could not be more pleased. Kudos to Tut Edwards for ending the day on such a high note. Tutman has people skills through and through. These two members of the Five Star team are exemplary in every way. They took excellent care of me from start to finish. As long as Crystal and Tut are employed at Five Star, you can bet I'll be a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
used cars
Great dealership to buy new, but i'm not happy with the quality and condition of the used car i purchased, long story short, it's falling apart after only 3.5 months and in need of very expensive repairs
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Great
Great service. They went the extra mile to help me get the car and price i wanted. They've show me buying a car not difficult. Thanks you guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing, wouldn't go anywhere else
Rick and his team were awesome and got me exactly what I wanted in a new car! Rick got me everything I wanted down to the exact color, year, and make with all of the amenities inside that I wanted at the price I wanted as well. I will definitely go back to him when it's time for a new car again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience!
I am a repeated customer and again Felipe helped me find the F-150 I had been wanting. He has a great deal of patience and gave me so many options. In the end, he knew exactly what I wanted. He is great and I highly recommend him. Freddie was also very helpful in explaining and breaking down the information.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car

 
         
           
           
           
           
           
           
           
           
           
       
           
           
           
           
           
           
           
           
           
          