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Five Star Ford

(8,758 reviews)
Visit Five Star Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 state dealer award
View 22 awards
2022 state dealer award 2021 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (817) 854-3653 (817) 854-3653
Used (817) 854-3654 (817) 854-3654
Service (817) 854-3656 (817) 854-3656

Reviews

(8,758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford from DealerRater.

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Great Customer Experience

Aaron Dias was excellent to work with. We had a great experience and would recommend him to others who are ready to buy their next car to work with Aaron. It was a painless and quick process. He pays extra attention to the details to make sure you are happy with your purchase. He even came in on his night off to be there when we picked up our vehicle. Tut was great to work with for our loan paperwork. He had us in and out in no time. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

I'll never bring my truck anywhere else. Johnny Tisdale is the man! Service is always done quick and at a fair price. Thanks and Gig Em

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Our saleperson was so knowledgeable and friendly! He was willing to help with anything. He made our experience a very pleasant one. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love this dealership!

This place is amazing all the way from the salesman, Rick down to the service center people that always take great care of me. Michael Fitch is very knowledgable and friendly and I appreciate the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience

We went to Five Star Ford not really thinking we could find a well-equipped truck at a price we could accept. Then we met Hector. Two visits, and he introduced us to the best-equipped, best-looking, most affordable truck we had seen anywhere. Thanks, Hector. We greatly appreciate your patience and understanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

awesome

Service staff odie terry and johnny tidsdale went above and beyond to get my vechale repaired and to make sure i knew what repairs were done. very helpfull and understanding people.Great people to do work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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purchase certified preowned vehicle

I LOVE my dealership. They went the extra mile for me and my family. Rick Dike was awesome. He put me in a car with low miles for a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service!

Pedro Soares was our Service Advisor, and he was extremely helpful with questions about my MPP prior to my visit. He was also prompt about updating me on the status of my car while it was there. He even resolved one of the issues with my radio just from having a conversation with my husband when we first got there to drop my car for service (oil change, tire rotation and an issue with A/C System). Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent experience

This is the 2nd F150 I have purchased from Five Star Ford. My sales person for both purchases was Alfred El-Darazi. Alfred did a great job helping me understand the features of the truck. He listened to my questions, was very respectful and worked with me to get a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very helpful and knowlegdable!

Carlos was able to answer all questions we had, didn't pressure us into buying, and was able to compare the vehicle to other vehicles that were of our interest and show us "why" the Edge was a better buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.