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Volkswagen of South Charlotte

(2,523 reviews)
Visit Volkswagen of South Charlotte
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of South Charlotte from DealerRater.

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Excellent Exoerience

We were extremely pleased with our salesman, Spiros. He was professional, knowledgeable, friendly and easy to work with during the entire process. Everyone at the dealership was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and helpful staff

I've recently purchased a car from VW of South Charlotte. Staff was very friendly and helpful. They didn't hesitate to spend as much time as needed answering all my questions. They were knowledgable and professional. I would recommend this dealership to a friend. I worked with Sam and Spiros in particular. Sam was honest and patient. Spiros was friendly, passionate about the product and didn't hesitate to go the extra mile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service

I would highly recommend VW South Charlotte not only for great vehicles (Atlas) but also their commitment to the customer. I would recommend Sabrina Stewart for her knowledge of the vehicles and the ease of getting a deal done. I also worked with Moe and Chris and they too were excellent. Go see Sabrina, Moe and Chris and get that new VW from VW South Charlotte.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great services

I couldn’t be happier how Spiros made sure that I would be happy with the car I would purchase and was patient will I made sure to get the car of my dreams. I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

pleasantly pleased

Test drove, made a decision, financed .....drove home. Great experience in purchasing a new Volkswagen The staff was excellent to work with. Felt no pressure just knowledge. Great dealership. Cannot wait to work with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love my new car

Sabrina was awesome! I told her the vehicle that I truly wanted and she was able to help me out to make it happen. I came with a lease that I wasn't happy with and left with the car that I now love without a lease!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a Golf GTI from Drew

Go see Drew Woods! Volkswagen of South Charlotte was just down the street from me and I was looking to trade my 2015 Z71 Custom Sport for a Golf GTI to lower my payment, save money on fuel, and still have some fun. The buying experience was pleasant and wasn't too long. I wanted a wheel and tire warranty, because with all the new construction in Charlotte there are lots of road hazards. There was an impressive factory warranty on the car as well. There was a nice Truck they just took in. I got a few rebates and discounts and got a fair amount for my trade. Finding the right car is the hard part but I knew exactly what I wanted and Drew hooked it up, a manual transmission and a deal. I'd buy from there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience

The management and the team was so goodl. They were so friendly and was helpful. they stayed till 11:30pm to get all the stuffs cleared for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall Good experience!

Saleswoman was very professional and had good product knowledge. Was very courteous on the follow up phone calls. Would deal with her in future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good service

This is the 3rd time I went in, this time it was for the battery test and I had very good experience. All the pricing was dicussed beforehand and service was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations! We're looking forward to your next visit with us!