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Mercedes-Benz of Princeton

(5,650 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Car war properly checked, problem was fixed.

Car war properly checked, problem was fixed. Service advisor Ms. Tague explained the problem to me clearly. She suggested what should be done and let me decide what to be fixed. Didn't push like other service advisors. Only the scheduling system is a bit of confusing. My car was scheduled to have service on Thursday and drop off my car and pick up loaner's car on late Wednesday. But the receptions kept telling in their system, it's labelled as Wednesday. I received text saying service on Wednesday. When I called, they said their system just work this way.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent service as always!

Excellent service as always!! They go above and beyond. Nick was very helpful as always.

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  • Overall experience 5.0
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Dealer response

Thanks for your 5-Star praise and kind comments about our team! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Always greeted with a smile.

Always greeted with a smile. The sales customer service representatives are very professional and knowledgeable

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Your review for Ed means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent experience start to finish.

Excellent experience start to finish. Everyone was professional, knowledgeable and a pleasure to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing & safe weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great service by Robert and Ian.

Great service by Robert and Ian. They made sure we got what we wanted and provided all details with every query answered with a smile. Highly recommended!! Manjeet & Harpreet

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone was very friendly and helpful.

Everyone was very friendly and helpful. Great place to buy a Mercedes, new or used! Best prices and honest employees.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Staff were friendly, helpful, and attentive to my needs.

Staff were friendly, helpful, and attentive to my needs. Very clean facilities. Wonderful overall experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

This is my first MB and I had a great experience at MB of

This is my first MB and I had a great experience at MB of Princeton working with Arno. He was professional, efficient and interested in getting me in the right vehicle. Robert was patient and a wealth of knowledge in my " lesson" to get me going.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect, top-tier review for Robert and Arno! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert, Arno and the whole staff of MB Princeton were

Robert, Arno and the whole staff of MB Princeton were such a pleasure to work with. I had been going to another MB dealership but from now on will only go to MB Princeton. The right dealer makes ALL the difference.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I am happy with the Service and the customer service.

I am happy with the Service and the customer service. The only drawback is it is very expensive.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com