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Mercedes-Benz of Princeton

(5,650 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,650 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Jeff Hirtler was very helpful and professional, although

Jeff Hirtler was very helpful and professional, although I had to come back a second time for a small issue, it was resolved very quickly. Good Job!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for your wonderful positive service review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Mercedes Benz of Princeton looks out for their customer

Mercedes Benz of Princeton looks out for their customer and provides excellent customer service all around. Pleased to do my business here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Professional, knowledgable and easy to deal with from

Professional, knowledgable and easy to deal with from sales to concierge service. Ian and Robert were terrific

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

More helpful and provided the clear instructions on basic

More helpful and provided the clear instructions on basic functionalities of the features. Suggested to use the. App and handle the same

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was superlative in helping us get to know our car.

Robert was superlative in helping us get to know our car. He couldn't have been nicer or more knowledgeable. He was also very patient because there was a LOT I didn't understand about an electric car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

i was able to drop car off even due to weather conditions

i was able to drop car off even due to weather conditions (snow storm) and receive a loaner car. The brakes were completed within the same day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great experience with dropping and picking up my car.

Great experience with dropping and picking up my car. The folks at the dealership were fantastic to work with. Appreciated the reminders and communication!

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Excellent service.

Excellent service. I am very impressed. The way the documents were ready. and the curtsy, wow! the explanation of the vehicle functionalities is also very good. the condition of the vehicle gave me the feeling I was buying a new vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Fast and attentive customer service.

Fast and attentive customer service. Didn't wait to have my questions answered. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review for Richard! We are so pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My appointment and the service was smooth from start to

My appointment and the service was smooth from start to finish. Linda is excellent to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for Linda! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com