Reviews
I have been coming to this Service Department for 15
I have been coming to this Service Department for 15 years and have worked with the same Associate for years now and the service has always been excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Nicholas was great!
Nicholas was great! Everything was handled professionally and in a timely manner. He asked when I needed my car back and he "delivered" on that time. Thank you! One thing I particularly like at Mercedes Princeton, is when you drive into the service area and someone is right there, outside to greet you and take the car. Love that! It's welcoming and convenient. All in all a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great expert with the walk around details.
Great expert with the walk around details. Fantastic. Plus my sales rep Tom Knobloc was excellent ‼️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Work & Shout Out to Thomas Knobloch Jr.& Robert John Lisi. A+
The staff in the service department are always pleasant
The staff in the service department are always pleasant and professional. The work is always handled in a timely manner. I purchased three cars here and have been very satisfied with service at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very excellent service.
Very excellent service. The dealer took the time to walk me through EVERYTHING! I am pleased
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I had such a great experience at this dealership and Alex
I had such a great experience at this dealership and Alex was so helpful! He helped me get the perfect car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Robert and his colleagues at Benz Princeton worked
Robert and his colleagues at Benz Princeton worked jointly on our purchase, the whole process began with the experienced receptionist, ended perfectly with Robert’s knowledgable delivery, he knows this car to the level that he explained everything to us after coveting the system language to Chinese, this is above expectation, truly a master of his line of business. Would definitely buy from this dealership in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Wonderful, efficient, honest, helpful, and overall great
Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and not do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Pleasant experience working with Nicholas, he was very
Pleasant experience working with Nicholas, he was very empathetic, patient and professional even when I may have been a little frustrated. Would recommend because of him! He’s an asset
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
No responsibly no service just saying back order Don’t
No responsibly no service just saying back order Don’t do this job if can’t doing it
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care