Reviews
Buying from Arno was/is a dream.
Buying from Arno was/is a dream. This was my second MB car through Arno. He is professional, classy, meticulous in every way (duh), really knows his cars, and is always transparent. After my purchase, Robert gave me an incredible tour of my ‘24GLC. He is a MB Car Guru, with tremendous knowledge of car details. and has even more patience, lol. I had a seamless, very pleasant experience buying my new ride. My only suggestion would be to consider creating an inviting seating area (even if it’s a small sofa and side table). I waited in the showroom a variety of times and looked around for a soft place to land, however the chairs around the perimeter of the showroom weren’t too inviting. A warmer, more substantial seating area(s) would be a nice touch, aesthetically, and likely appreciated by your customers. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Nick took care of the car and was prompt and proficient
Nick took care of the car and was prompt and proficient in responding to calls.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
My first time at this dealer and it was a pleasure.
My first time at this dealer and it was a pleasure. Only had a new battery installed (2 mos after buying the car at another dealer out of state) but Jeff the service manager gave me 10% off the job to ensure I wasn’t sour on the Mercedes brand so soon after buying a CPO car. The car was also washed and detailed upon pickup. Great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very satisfied with the service provided by my service
Very satisfied with the service provided by my service advisor Nick. He gave me follow up calls with service updates and was very pleasant to talk to.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Robert was very helpful and took the time to explain the
Robert was very helpful and took the time to explain the details of the car's features. We really appreciate his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Victor and service center associates were very polite and
Victor and service center associates were very polite and responsive. Victor did not oversell service needs and focused on what is needed and helped reduce my cost. However the cost of service is higher than expected. It should not cost $600+ for an oil change and tire rotation. I will be reluctant to recommend
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
It was an amazingly easy buying experience.
It was an amazingly easy buying experience. Everyone was knowledgeable and friendly, and I was driving my new car in no time flat. Would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
All around pleasant experience where they took their time
All around pleasant experience where they took their time to explain the car and process in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everyone was very helpful and friendly.
Everyone was very helpful and friendly. Committed to providing service to customers. I had a good experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
a soon as i went inside show room everyone was so nice
a soon as i went inside show room everyone was so nice and professional sales person was very good explan everything definitely i come back i recomanded every one thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful experience working with Puneet, Robert and our Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com