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Mercedes-Benz of Princeton

(5,652 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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I didn't work with Richard.

I didn't work with Richard. I worked with Ian Fyffe and he was incredible!! (Well, Richard showed me the car upon my arrival to pick it up, and was very pleasant.) Now, back to Ian: I never thought I would utter these words when purchasing a car, but this was, hands down, the BEST experience I have EVER had dealing with a car salesperson. EVER. Ian is not pushy, service-oriented, a consummate professional, friendly, transparent and straight forward. My purchase was a a tad complicated as well and he made sure I knew and took advantage of every rebate possible as part of the purchase / trade-in. An outstanding experience without question. Thank you, Ian!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very knowledgeable about the vehicle Good techniq to

Very knowledgeable about the vehicle Good techniq to teach someone about the features. Strongly strongly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

As usual, we received professional and fantastic service

As usual, we received professional and fantastic service from Paul and Richard at Mercedes-Benz of Princeton. Thank you all!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The service was excellent.

The service was excellent. My advisor was professional and efficient and made my experience as expected in all particulars.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I had a very good buying experience from Princeton

I had a very good buying experience from Princeton Mercedes. This is convenient and a clean showroom. The staff was very friendly. Paul was very nice in providing the information, inventory, lists, conditions and price. He was very transparent and answered all questions calmly. Test drives, checking the car, condition was smooth and was a quick process. The financing, cost and documentation were super quick. All the concerns were addressed immediately and answered. Helped to make the decision easy. Richard: Helped with the vehicle details and the operations and information. He listened and answered all questions very patiently. He is very knowledgeable and knows everything about the systems, helping to understand the car and its functions. Overall it was amazing service and would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review for Paul & Richard! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I had a very good experience purchasing my new car.

I had a very good experience purchasing my new car. This is the second vehicle that Vasil helped us buy from this showroom. He understood and provided us with options that best suited our requirements. He was friendly and helpful. Highly recommended. Thank you Vasil! Robert was very knowledgable, and exceptional with his professional approach. He explained the technical aspects and the features of the vehicle thoroughly. Thank you Robert!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert did.

Robert did. A stellar job of explaining the tech o. The vehicle, he was most professional, personable, and was very knowlegble. Not one of my many questions went unanswered. And every challenge was solved by Eobert. All in all, a very enjoyable learning session.. Eoberr would make MBUSA, and the Princeton dealership prod.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Great service and friendly staff.

Great service and friendly staff. Thanks for your service Showing customer first business model Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Nick my service guy was amazing and continues to go above

Nick my service guy was amazing and continues to go above and beyond. Dropped my car off at my work when the service was completed and I didn’t have to drive to the dealership. Even brought us a gift. Thanks again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Mercedes Benz of Princeton provided a modicum of comfort

Mercedes Benz of Princeton provided a modicum of comfort during the purchase of my GLA

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear you enjoyed your purchasing experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com