Reviews
Robert was very helpful in getting to know all the new
Robert was very helpful in getting to know all the new features since my last car. He was very attentive and I did not get this attention with my previous MB.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great service, PLUS THE CAR WAS WASHED Squeekee CLEAN.
Great service, PLUS THE CAR WAS WASHED Squeekee CLEAN. I REALLY appreciated the professionalism of Jeff and Linda. It is so nice that they are rock stable and reliable as service consultants for so many years. Outstanding car Wonderful people Great service experience, …… God Bless Louis Tsarouhas, MD
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Rob went through all the features in detail and answered
Rob went through all the features in detail and answered our questions and made.sure we understood how to operate the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Always takes the time to fix any problem and explain why
Always takes the time to fix any problem and explain why you had the problem. Always very courteous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
John was very helpful in setting-up our new GLC, he
John was very helpful in setting-up our new GLC, he explained everything clearly and correctly. The service department has gone downhill terribly. I can't fit all the disappointments and bad service I have received from the service department over the past year, THEY ARE THE WORST.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are so glad to hear this wonderful review for Tom, Robert John, and Jeff! From sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you
The Staff is likes and friendly.
The Staff is likes and friendly. Recommend friends and family. Service center is clean and comfortable. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everyone at the delaership was professional and friendly.
Everyone at the delaership was professional and friendly. They made buying our new car a breeze. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We just bought our 3rd C Class and everyone has more
We just bought our 3rd C Class and everyone has more feature than the previous one. We had the pleasure to have Richard Brittingham explain the features and how to program them. Richard has a great personality, is very knowledgeable.and makes you feel comfortable with the highly technical vehicle. Richard is an asset to your dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everyone was nice and professional and the waiting area
Everyone was nice and professional and the waiting area was nice although crowded. It would be nice not to have so many people in one room
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
The dealership was clean and all the staff courteous.
The dealership was clean and all the staff courteous. The waiting room area was fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com