Reviews
Very professional and dependable.
Very professional and dependable. They communicate through the process of the service timeline. Victor always helpful as my service coordinator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Service was timely and staff was pleasant and
Service was timely and staff was pleasant and professional. Service waiting area was clean and enjoyed the coffee!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review for Andrew and Jeff! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent customer service, with a clear dedication to
Excellent customer service, with a clear dedication to working towards resolution of any vehicle issues and customer concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect, top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Richard and Visil were both amazing.
Richard and Visil were both amazing. I am very pleased with my experience at the Princeton location. Everyone was very patient and accommodating and it made the buying process seamless. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Jeff did a great job in addressing the issues we
Jeff did a great job in addressing the issues we discussed with him. We were happy with the service experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
As usual Victor provided exceptional great service, and
As usual Victor provided exceptional great service, and had a great experience at the dealership. The service was completed promptly, and Victor kept me informed throughout the process and when the service is completed and the car is ready.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I cannot say enough good stuff about Rich and Orno.
I cannot say enough good stuff about Rich and Orno. Both were professional, friendly and AWESOME!!!!’
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Richard was informative and a great resource for all my
Richard was informative and a great resource for all my questions. He explained in detail with easy to understand answers. He has also offered to answer any questions I may have in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
The service engagement was prompt, the representative was
The service engagement was prompt, the representative was able to describe the issue and the fix very quickly and could fix it in short time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
This dealer has a very good service department!
This dealer has a very good service department! Responsive and very communicative. Brian is an excellent service manager!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com