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AutoNation Ford Sanford

(1,659 reviews)
Visit AutoNation Ford Sanford
Sales hours: 11:00am to 6:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
New (888) 454-6207 (888) 454-6207
Used (888) 853-4793 (888) 853-4793
Service (877) 461-0315 (877) 461-0315

Reviews

(1,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Sanford from DealerRater.

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The entire team was awesome!

The entire team was awesome! Jessica,Dave and Jorge were a joy to work with! I appreciate the time and effort they put into making the deal so pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Purchase

I had a very bad experience while buying my lease vehicle back. We pay the balance with a certify check and when went to pick the title at DMV, they notice that the dealer had put a lien holder in it. I paid my car in full, o didn?t financed. I?m very disappointed with the dealer. Now they told me that I have to wait two more week to get my title. The dealer makes a mistake and the client pays for the dealer?s mistake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0781 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Ford Autonation

I had such an easy time here. I set up an appt. to go look at a specific vehicle and within second of walking into the doors, I was greeted and asked what I needed. I was able to test drive the vehicle and look thoroughly into it. I was not persuaded in any way. I had felt comfortable in the vehicle I was shopping for and asked to trade my vehicle in and purchase this new vehicle. I was in and out within a couple of hrs. The vehicle itself was valued so good and the process from test driving to signing for the vehicle was simple. I would refer anyone to buy from here. I most certainly will purchase from here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Esteban, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

AutoNation Ford?s outstanding customer service!

Once again, GM Ryan Matthews and his team exceeded all expectations! Can?t wait to buy my next truck from him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

I had such an easy time here.

I had such an easy time here. I set up an appt. to go look at a specific vehicle and within second of walking into the doors, I was greeted and asked what I needed. I was able to test drive the vehicle and look thoroughly into it. I was not persuaded in any way. I had felt comfortable in the vehicle I was shopping for and asked to trade my vehicle in and purchase this new vehicle. I was in and out within a couple of hrs. The vehicle itself was valued so good and the process from test driving to signing for the vehicle was simple. I would refer anyone to buy from here. I most certainly will purchase from here in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

The staff was very willing to help since I lived 2 hours

The staff was very willing to help since I lived 2 hours away. Made everything easy.and super friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Donnie and Charlie made this purchase a pleasure, Donnie

Donnie and Charlie made this purchase a pleasure, Donnie was extremely knowledgeable about the super duty and Charlie was easy to work with and very explanatory about the paperwork. We will definitely purchase our next vehicle from AutoNation of Sanford, with dealerships across the nation, how could we go wrong. Thank again guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Don't hesitate to call us if you ever need anything. Be safe on the road!

I have bought my last three trucks here.

I have bought my last three trucks here. I have enjoyed this dealerships service for more than 20 years. I would recommend this dealership to anyone who is considering buying a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. I am glad you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

Amazing car buying experience.

I went in to the dealership to look at a new truck, not thinking I would be able to make a deal happen. But, Champ Edirisinghe, was a great and helpful salesman who did whatever he could to get the deal done. I am very thankful to him and will only buy cars from Champ in the future. I will also be referring all my friends and family to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!

Hugo and Beatriz were so helpful and amazing.

Hugo and Beatriz were so helpful and amazing. Definitely ask for them. They worked with me to find the perfect car at a great deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!