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Herb Chambers Toyota of Auburn

(4,426 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2026 consumer dealer award
View 11 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(4,426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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I had a great experience purchasing my car from Herb Chambers Toyota of Auburn.Dhimitri and Cole were both helpful, professional and patient throughout the process. They helped me find the right car for me and answered all my questions. The whole experience was smooth and stress free. I highly recommend them and appreciate their excellent customer service!

I had a great experience purchasing my car from Herb Chambers Toyota of Auburn.Dhimitri and Cole were both helpful, professional and patient throughout the process. They helped me find the right car for me and answered all my questions. The whole experience was smooth and stress free. I highly recommend them and appreciate their excellent customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I would say that I was treated well , I received a good trade in value for my car which made it possible to purchase my new Camry

I would say that I was treated well , I received a good trade in value for my car which made it possible to purchase my new Camry

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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This is the best dealership! I live in Brookline, but I will always buy my cars here because their staff is amazing! 1. I worked with Kennedy in September 2023 to trade in my used RAV 4 LE, to test drive a RAV 4 XLE Premium, and I bought a 3-year lease. He was extremely polite and helpful. 2. I worked with Cassandra in April 2026 to buy the car. She was great too! Very friendly and helpful. 3. Monish in the Finance department was extremely helpful on the phone, in his email follow up, and in person. 4. I picked up my plates, registration, and Juljan inspected my car at the dealership yesterday. They were wonderful. Then I went home and accidentally canceled my new license plate number online at the MA RMV website, instead of my old license plates! Thank goodness, Lauren connected me with Autumn. Autumn immediately got my new license plate reinstated and canceled my old license plate. They saved the day! I'm so grateful.

This is the best dealership! I live in Brookline, but I will always buy my cars here because their staff is amazing! 1. I worked with Kennedy in September 2023 to trade in my used RAV 4 LE, to test drive a RAV 4 XLE Premium, and I bought a 3-year lease. He was extremely polite and helpful. 2. I worked with Cassandra in April 2026 to buy the car. She was great too! Very friendly and helpful. 3. Monish in the Finance department was extremely helpful on the phone, in his email follow up, and in person. 4. I picked up my plates, registration, and Juljan inspected my car at the dealership yesterday. They were wonderful. Then I went home and accidentally canceled my new license plate number online at the MA RMV website, instead of my old license plates! Thank goodness, Lauren connected me with Autumn. Autumn immediately got my new license plate reinstated and canceled my old license plate. They saved the day! I'm so grateful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I’ve leased my last 2 Tacomas from HC Auburn and the experience from sales to service is fantastic. Sam and Anthony made my last transaction easy and painless. Awesome team!

I’ve leased my last 2 Tacomas from HC Auburn and the experience from sales to service is fantastic. Sam and Anthony made my last transaction easy and painless. Awesome team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I just both a new RAV4 XLE 2026! Thank you Joel Liriano! You treated awesome and gave me the best deal! I was impossible to leave without making a deal 🤝 I appreciate your respect and support! Nice work!

I just both a new RAV4 XLE 2026! Thank you Joel Liriano! You treated awesome and gave me the best deal! I was impossible to leave without making a deal 🤝 I appreciate your respect and support! Nice work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Highly recommend going here if you need a new car! Marque is amazing and always goes above and beyond to make sure his customers are happy! Loving my new car already, thank you Marque!

Highly recommend going here if you need a new car! Marque is amazing and always goes above and beyond to make sure his customers are happy! Loving my new car already, thank you Marque!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We just leased another new vehicle with Marque Hoenig @ Herb Chambers. We have been customers for many years and keep returning for the great service. Marque makes the whole process so easy and always goes above and beyond! We recommend Marque to all of our friends and family when they need a new vehicle and we would not go anywhere else! Thanks again Marque!

We just leased another new vehicle with Marque Hoenig @ Herb Chambers. We have been customers for many years and keep returning for the great service. Marque makes the whole process so easy and always goes above and beyond! We recommend Marque to all of our friends and family when they need a new vehicle and we would not go anywhere else! Thanks again Marque!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our experience was absolutely PERFECT our salesman Anthony Dumont and everyone that helped us out financially with the knowledge. Last but definitely not least IN LIVE WITH MY VEHICLE. I definitely recommend going there.

Our experience was absolutely PERFECT our salesman Anthony Dumont and everyone that helped us out financially with the knowledge. Last but definitely not least IN LIVE WITH MY VEHICLE. I definitely recommend going there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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One of the best dealerships I have ever dealt with. Every single interaction was excellent. The communication, the follow up, the professionalism, the lighthearted, low pressure atmosphere was greatly appreciated.

One of the best dealerships I have ever dealt with. Every single interaction was excellent. The communication, the follow up, the professionalism, the lighthearted, low pressure atmosphere was greatly appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great staff Joel Liriano and Brian Dat Le!!! Professional, knowledgeable, responsive and fun to work with.

Great staff Joel Liriano and Brian Dat Le!!! Professional, knowledgeable, responsive and fun to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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