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Herb Chambers Toyota of Auburn

(4,454 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2026 consumer dealer award
View 11 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(4,454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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We went to the Toyota of Auburn and Charles Risk immediately greeted us and made us feel welcome! He has great customer service and helped us find a car that would be a perfect fit for us! He was very knowledgeable and was able to answer every question that we had and because of him we knew we had made the right choice in car. Charles made the car shopping experience easy and I would definitely go back to see him if we needed another car!

We went to the Toyota of Auburn and Charles Risk immediately greeted us and made us feel welcome! He has great customer service and helped us find a car that would be a perfect fit for us! He was very knowledgeable and was able to answer every question that we had and because of him we knew we had made the right choice in car. Charles made the car shopping experience easy and I would definitely go back to see him if we needed another car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience with Marque H. He answered all of my questions in a timely and understandable manner. Regarding financing… it seems odd that a premier dealership can not offer better than a 5.99% rate for one who has excellent credit. Unless, that is strategically a way to make more money on the sale? Anyway, I appreciated Marque’s efforts and professionalism! Scott McNally

Excellent experience with Marque H. He answered all of my questions in a timely and understandable manner. Regarding financing… it seems odd that a premier dealership can not offer better than a 5.99% rate for one who has excellent credit. Unless, that is strategically a way to make more money on the sale? Anyway, I appreciated Marque’s efforts and professionalism! Scott McNally

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Charles was phenomenal, he was a great listener and he was able to get me into my new Tacoma 2026 and I was very happy with my purchase! Thanks to Charles Rizk and his team!

Charles was phenomenal, he was a great listener and he was able to get me into my new Tacoma 2026 and I was very happy with my purchase! Thanks to Charles Rizk and his team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Marque Hoenig is the best. Always attentive and knowledgeable. Send all my friends and family to him.

Marque Hoenig is the best. Always attentive and knowledgeable. Send all my friends and family to him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I came to Herb Chambers Toyota of Auburn not sure of how I wanted to proceed with my acquisition of my 2026 Camry XSE. Nick was very professional and clearly outlined all my options based off of the parameters I gave him. He made this process actually enjoyable very down to earth helpful and knowledgeable. I highly recommend Herb Chambers Toyota of Auburn and that you ask for Nick to assist you! You won’t be disappointed

I came to Herb Chambers Toyota of Auburn not sure of how I wanted to proceed with my acquisition of my 2026 Camry XSE. Nick was very professional and clearly outlined all my options based off of the parameters I gave him. He made this process actually enjoyable very down to earth helpful and knowledgeable. I highly recommend Herb Chambers Toyota of Auburn and that you ask for Nick to assist you! You won’t be disappointed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Mario was awesome. He didn't pressure me. He was extremely patient and not the stereotypical. in your face car salesman that you see on t v. He was actually a really nice guy, not at all pushy or abrasive. Extremely professional. I was impressed. I didn't go to toyota, planning on buying a brand new car but after talking to mario over the course of a couple of days, i bought the twenty twenty six corolla. I love it. Thanks mario.

Mario was awesome. He didn't pressure me. He was extremely patient and not the stereotypical. in your face car salesman that you see on t v. He was actually a really nice guy, not at all pushy or abrasive. Extremely professional. I was impressed. I didn't go to toyota, planning on buying a brand new car but after talking to mario over the course of a couple of days, i bought the twenty twenty six corolla. I love it. Thanks mario.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Michael J Laurinaitis, thank you again for taking the time to let us know how we did!

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Very good staff no pressure gave me a deal I could not walk away from thank you

Very good staff no pressure gave me a deal I could not walk away from thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Charles was exceptional! I needed to sell my Camry and we got it done in a day. He’s honesty and warmth made the process so seamless! I also told him that I was short on time and he made sure every step was taken care of before I relocated. I’d definitely recommend him if you want a personal and professional experience!

Charles was exceptional! I needed to sell my Camry and we got it done in a day. He’s honesty and warmth made the process so seamless! I also told him that I was short on time and he made sure every step was taken care of before I relocated. I’d definitely recommend him if you want a personal and professional experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My five stars go to Jose Ramon who exceptionally went above and beyond to provide excellent help and service as I chose my first car.

My five stars go to Jose Ramon who exceptionally went above and beyond to provide excellent help and service as I chose my first car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Working with Marque made this a great process finding us what we needed, much appreciated!

Working with Marque made this a great process finding us what we needed, much appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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