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Herb Chambers Toyota of Auburn

(4,304 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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Excellent service to us as customers All persons were

Excellent service to us as customers All persons were attentive Cole,Toni and Menish were excellent to work with We made a good choice Congratulations on your good work

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for allowing our Herb Chambers Toyota of Auburn team the opportunity to assist you with your recent purchase! We're thrilled to hear that Cole, Toni & Menish made the experience a great one for you and we hope you won't hesitate to reach out if they can be of service again in the future. Until then, take care and enjoy your new vehicle!

Alex Montes was extremely professional, and made the

Alex Montes was extremely professional, and made the process of buying my selected vehicle easy. The staff were friendly, the dealership was beautiful, and I was always treated with respect and courtesy. I would recommend this dealer to others.

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  • Overall experience 5.0
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Dealer response

Garrett, We're glad to hear Alex made this an easy process and earned five stars! We hope you are out enjoying your new ride! Thank you for visiting Herb Chambers Toyota of Auburn!

We had a very positive experience with Kennedy.

We had a very positive experience with Kennedy. We drove a few cars and ended up purchasing one. Kennedy yelped ya every step of the way. I highly recommend him as a salesperson!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi Finny, It's wonderful to hear your experience with Kennedy was such a positive one! We are proud of our team for providing the best care possible, and hope you come to visit us again in the future! Thank you for recommending us! - Herb Chambers Toyota of Auburn

Awesome people, excellent service and communication!

Awesome people, excellent service and communication!! Good attentions and location, faster, organized process, reliable and comfortable l.

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  • Overall experience 5.0
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Dealer response

We appreciate your great review, Darwin! It's wonderful to hear about your positive experience with our team here at Herb Chambers Toyota of Auburn. We're happy to have provided you with excellent service and communication throughout the process. Thanks for trust in us with your automotive needs!

Needed a sticker for my car.

Needed a sticker for my car. The service was exceptional. Juljan was professional and friendly!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Herb Chambers Toyota of Auburn, Chris! We're happy to hear Juljan & the team provided you with a five-star experience and we hope you won't hesitate to reach out if we can be of service again in the future!

Consumer response

Any service that I may need will be at Herb Chambers of Auburn.

I had a problem with my car when I left for work in the

I had a problem with my car when I left for work in the morning and when I finished work I wasn't sure what to do because I didn't have an appointment. I took a chance and went to Herb Chambers anyway and was greeted by people who were understanding. Brian listened to my story and knew exactly what to do. The mechanic put my car on a machine and then asked me questions about several things and as of now my car is running very well. I bought my car at Herb Chambers and always have it serviced there. I am totally satisfied with every visit. I actually spoke with Kennedy Lidonde and he ensured me to stop by with questions or concerns. Thank you.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your excellent review working with Kennedy and the rest of our team at Herb Chambers Toyota of Auburn! We're happy that we were able to look at the issue on short notice and welcome you to reach out at any time!

Excellent service provided by the service advisor Julian

Excellent service provided by the service advisor Julian Imeraj. Very friendly and polite. I highly recommended this advisor

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  • Overall experience 5.0
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Dealer response

We are thrilled to hear about your positive experience with Julian Imeraj at Herb Chambers Toyota of Auburn! It's wonderful to hear that he was very friendly and polite during your service visit. Thank you for sharing your recommendation of our service advisor!

Came to the dealership for my standard 100000 mile visit.

Came to the dealership for my standard 100000 mile visit. Greeted by James and I was quite pleased with the overall experience at the dealership

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Dealer response

Ed, we're thrilled to hear James provided you with a great experience during your recent visit for your standard 100000-mile service at Herb Chambers Toyota of Auburn! It's wonderful to know this left you quite pleased with our dealership. Thank you for choosing us and we hope to assist you again soon.https://www.dealerrater.com/dp/6478/reviews/10782493#

Kevin is very professional and helped a lot and explained

Kevin is very professional and helped a lot and explained it to me clearly, Thank you!

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  • Overall experience 5.0
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Dealer response

We're so glad Kevin was helpful to you! Thanks for visiting Herb Chambers Toyota of Auburn and please don't hesitate to reach out if we can be of service again in the future!

My first contact was a phone call with Nina.

My first contact was a phone call with Nina. She is very pleasant on the phone, knowledgeable of the vehicle models,and very professional. She convinced me to come in to the dealership where she introduced me to Hai in sales. Hai is very good at his job,very professional and helpful, without being pushy. He made the trade in and sale very easy.. All in all a very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience working with Nina and Hai at Herb Chambers Toyota of Auburn! We appreciate you as a loyal customer and are happy that our team made your trade easy!