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Herb Chambers Toyota of Auburn

(4,304 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 10 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(4,304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Toyota of Auburn from DealerRater.

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John was great to work with.

John was great to work with. Professional. Courteous. Followed up and answered all my questions. Did his best to help me find the truck I was looking for. I appreciated his help.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted that John provided you with exceptional service during your truck purchase. We appreciate your kind words and hope you'll keep us in mind for any future needs! Thank you! - Herb Chambers Toyota of Auburn

Cameron could not have been any more accommodating!

Cameron could not have been any more accommodating! He gave me great advice about my tires and future service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Cameron provided you with such helpful service! Thanks for visiting Herb Chambers Toyota of Auburn - we hope to see you again next time!

Alyssa is a fantastic rep of your organization.

Alyssa is a fantastic rep of your organization. She is always courteous and informed. She finds any discounts available and applies them in order to minimize the impact to wallet. I have dealt with her for many years. She is the reason I continue to have my car serviced there

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Alyssa consistently provides you with courteous and informed service here at Herb Chambers Toyota of Auburn! We are thrilled to be the dealership of your choice for many years and look forward to continuing our relationship with you! Thank you!

Alex was great to work with.

Alex was great to work with. He was very professional and friendly. He made the whole process very easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Danielle, we are happy you had a great experience with Alex at Herb Chambers Toyota of Auburn! It's always our goal to make car buying an easy process and it's wonderful to hear that we have accomplished that with you! Thank you for visiting!

Alec was great!

Alec was great!! Very helpful and able to answer all our questions. He also went the extra mile with accommodating our needs!! Thank you so much or everything!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear Alec could assist you with your visit here at Herb Chambers Toyota of Auburn! Providing great customer service and going above and beyond for our customers is what we aim to do! Thank you for your kind review!

Thank you Julian Imeraj and manger for always making my

Thank you Julian Imeraj and manger for always making my visit at dealership so easy

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for trusting Herb Chambers Toyota of Auburn with the care of your vehicle! We're so glad Julian & the team continue to provide you with excellent service and we look forward to seeing you at your next visit!

As always a very professional environment in persuasion

As always a very professional environment in persuasion of getting out as much as possible of customer wallet. This time around I was very surprised to be able to talk with the technician working on my car. He explained and showed to me what his findings were. Nice touch! It shows you thinking new ways to please the customers.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent review! We're so happy that our team provided you with an excellent service appointment! We appreciate your business and look forward to seeing you next time at Herb Chambers Toyota of Auburn!

the dealership made me right a review without an approval

the dealership made me right a review without an approval and made me wait a week with no follow ups to then give me a run around very disappointed.

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.

Total professionalism in and out in less than an hour.

Total professionalism in and out in less than an hour. I will definitely be back.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're grateful for your kind review and five-star rating! We hope that you visit us again next time you need anything! Thank you! - Herb Chambers Toyota of Auburn

Marque is the reason I do business with your dealership -

Marque is the reason I do business with your dealership - he is outstanding customer service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi Marque, We're glad that you'll be coming back for your automotive needs! We appreciate your continued support and look forward to seeing you again! Thank you! - Herb Chambers Toyota of Auburn