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Hendrick Toyota of Wilmington

(2,688 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Curtis was amazing in every phase of the car buying

Curtis was amazing in every phase of the car buying process, I was so grateful to have had this experience with such a kind, patient, and committed Toyota aficionado!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Naomi A, we're happy to hear you had such a positive experience with our team!

We had Kim Wehinger as a saleswoman.

We had Kim Wehinger as a saleswoman. She was great,answered all our questions and was not pushy. Ask for her and you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve And Kathy Fitzgerald, we are very happy we could provide you with a positive experience!

I love my car , it’s a great Rav 4 that Kim helped get

I love my car , it’s a great Rav 4 that Kim helped get and she is such a good helper

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carolyn, we are glad we could help!

When I made the appointment,I was told I?

When I made the appointment,I was told I?d be there for a couple hours. I was done in less than half an hour which was nice. I would have planned differently if I had known it was so quick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Denise, thanks for your praise and kind comments about our team.

I recently had the pleasure of working with Sean Marra

I recently had the pleasure of working with Sean Marra and was thoroughly impressed with their exceptional service. They were welcoming, attentive, and knowledgeable. They took the time to explain every detail of the service needed for my vehicle and kept me informed throughout the process. I highly recommend Sean Marra for anyone seeking top-notch service and expert advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mike, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

Mr Sykes represents the best of Toyota service.

Mr Sykes represents the best of Toyota service. When a need arises for service Mr Sykes will strive to make sure you have complete resolution in a timely manner and will discuss potential service issues in the future to also consider so there are no surprises. He understands the fundamental goal of the service department is complete customer satisfaction and how it is linked to a potential future purchase or a referral.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lapinski, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

KIM WEHINGER is very professional and time oriented ,

KIM WEHINGER is very professional and time oriented , she has excellent perception on what the customer needs ! Have bought 3 cars from Kim * she's the absolute BEST toyota could ever employ !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bobby Cavenaugh, we're happy to hear you had such a positive experience with our team!

Our sales consultant Molly Fallon was amazing.

Our sales consultant Molly Fallon was amazing. She could sell air-conditioning to Eskimos. It was an excellent experience all around. I will happily recommend her to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Haas, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

Edward Wehinger was a pleasure to work with and was very

Edward Wehinger was a pleasure to work with and was very helpful and knowledgeable in finding my dream vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jada, it's experiences like yours that really keep us motivated!

Edward Wehinger was awesome to work with and his customer

Edward Wehinger was awesome to work with and his customer service is outstanding. He made the process fast and easy. He and his team are great at what they do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jalen, we are so happy to read such a great review about Hendrick Toyota Wilmington!