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Hendrick Toyota of Wilmington

(2,688 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Curtis was helpful and understanding, he understood our

Curtis was helpful and understanding, he understood our need and helped us leave with a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Carter Thurston, we appreciate you taking the time to leave us this feedback. We hope you enjoy your new ride!

Curtis was helpful and understanding.

Curtis was helpful and understanding. He understood our needs and did his best to get us leaving with a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Skyla Lockhart, thank you for your kind words and this wonderful review!

I had a great experience at Hendricks Toyota purchasing a

I had a great experience at Hendricks Toyota purchasing a new car, Molly Fallon was my sales consultant. She’s great, she made the whole process easier and less stressful. I completely recommend checking this place out if you’re in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kyle Blane, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

My overall experience with Ben Royall at the service

My overall experience with Ben Royall at the service department was a very smooth one. Ben always kept me informed through the whole process as I was getting routine maintenance and check points done and performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stephen Williams, we are very happy to have provided you with such a positive experience!

Kim Wehinger was so super friendly and kind to us.

Kim Wehinger was so super friendly and kind to us. She is a very pleasant soul, and we connected on a personal level. Kim is very helpful and puts her customer’s needs first. I am so glad we got to work with her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kendall Lanier, thank you for your kind review about Kim; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

I called to schedule a test drive and Kim provided

I called to schedule a test drive and Kim provided absolute stellar service from start to finish. I just transitioned out of the military and needed a new vehicle. Kim was very knowledgeable and really went the extra mile to help me get my vehicle. I have never purchased from Toyota and I will definitely be recommending Kim and Eric at Toyota to all my friends and family. Eric broke down a lot of information to make it more digestible and he insured I received all discounts I was entitled to. I walked in to the dealership a little unsure and drove home in a new Toyota that met all of my expectations and more. I can’t thank Kim and Eric enough for their help during this process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Haylie Siemens, we are so happy to read such a great review about your experience with Kim and Eric! Thank you for taking your time to leave praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

Curtis was ah good salesman I will an would definitely

Curtis was ah good salesman I will an would definitely buy another car from here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Rimel🧛🏼, thank you; we appreciate your feedback!

Kim was the best to work with on my Land Cruiser,

Kim was the best to work with on my Land Cruiser, everyone should work with her. She is the greatest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Emerson Mendez, was so kind and helped us out!

Emerson Mendez, was so kind and helped us out! We ended up leaving and went to the Nissan dealership but they didn’t give us the same attention we had to come back to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Richard Warren, we're so glad that we were able to go above and beyond your expectations! Emerson is a joy to work with. We do hope we can be of assistance in the future. Take care!

A phone call turned into meeting with Ms.

A phone call turned into meeting with Ms. Alex Retzer who was a joy to work with. She had the car ready when I arrived and made sure that it was detailed when I picked it up. Thanks so much to Hendricks and Alex, I will send anyone I know to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Agp, we're glad you had such a wonderful experience with us!