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Hendrick Toyota of Wilmington

(2,688 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Molly Fallon went above and beyond when we were car

Molly Fallon went above and beyond when we were car shopping with our granddaughter. Having a 4Runner herself, she was able to supply us with all the pros/cons of owning one. As this was Bella’s first experience of looking for a vehicle we really wanted it to be a good one and it definitely was! I’d recommend Molly all day if you’re in the market for a new Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Cathy Brown, thank you so much for your positive comments about Hendrick Toyota Wilmington! Thank you, and have a fantastic day!

Kim was so kind and helpful!

Kim was so kind and helpful! She was always responsive and informative. I don't live in the Wilmington area, and her support was invaluable to a long-distance customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Nancy, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Charity helped me find the truck I was looking for, and I

Charity helped me find the truck I was looking for, and I greatly appreciate her help. She helped me purchase a 2024 Toyota Tacoma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Landon Carter, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Melissa Hatcher was awesome and fast.

Melissa Hatcher was awesome and fast. Offered me some deals for the future and I appreciated the info! Very pleasant & friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deborah Stella, we are so happy to read such a great review about Hendrick Toyota Wilmington!

We worked with Jonathan Boswell and he was super

We worked with Jonathan Boswell and he was super helpful. He was not high pressured, but very helpful. When we made multiple changes, he took care of our car buying needs professionally and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra Andryann, thanks for your praise and kind comments about our team.

Dawn was amazing!

Dawn was amazing! She made sure I got everything I needed and wanted. Her pleasant, positive, and professional personality made the buying process a breeze!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenn, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Traded in an older highlander with the help of sales

Traded in an older highlander with the help of sales associate Kim Wehinger. Sure made buying my new Rav 4 the easiest experience ever. Kim is so sweet and friendly , she was a pleasure to work with and so was Elias in finance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marie Briokshire, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Dawn Fromme is the absolute best.

Dawn Fromme is the absolute best. She guided this 65 year old, technology insufficient lady into the current century. She made me feel calm thru this process. She was quick to respond to calls and questions. Her 22 years of service truly shows.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra Graves, thanks for your praise and kind comments about our team.

Mrs. Kim is awesome and I would highly recommend and is

Mrs. Kim is awesome and I would highly recommend and is super knowledgeable and helpful!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dalton Pitts, we're happy to hear you had such a positive experience with our team!

Kim Wehinger is awesome!

Kim Wehinger is awesome! She is super knowledgeable and very eager to help. Kim took her time with me and walked me through the entire process and made it smooth and easy. Thanks Kim, you rock!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Travis Asbell, thank you so much for your positive comments about Hendrick Toyota Wilmington!