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Hendrick Toyota of Wilmington

(2,688 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,688 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Kim Wehinger sold me an awesome grand Highlander hybrid ,

Kim Wehinger sold me an awesome grand Highlander hybrid , loving all the new features ! Thanks to her and Skip for always keeping me in the nicest togotas ! I recommend Hendrick and Kim for all your car needs !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Crystal, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Jim Reed was excellent to work with.

Jim Reed was excellent to work with. He paid close attention to detail and made the entire car buying process as stress free as possible. I would be happy to work with him again on my next car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Abbey, thanks for your praise and kind comments about our team.

Jim Reed was an outstanding salesman.

Jim Reed was an outstanding salesman. He was friendly yet professional and I was so impressed with his ability to walk me through the car buying process. I would definitely go back to Jim for my car buying needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carolyn, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

Kim Wehinger was just the sales lady that we needed to

Kim Wehinger was just the sales lady that we needed to answer all of our questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Lloyd Penley, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Great experience with Curtis Levy as our sales

Great experience with Curtis Levy as our sales consultant. Was never pushy and was transparent in cost, options, and advice. We had a slight miscommunication around the vehicle features when it arrived and long story short they were very fair in working with us to find a solution when they really didn't have to. The finance manager Thomas was great to work with too and was very genuine through the whole process. For a car transaction we were in and out within an hour or so and there wasn’t a lot of waiting or down time which i greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Johnny, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

I was Kim Wehinger first customer when she started Toyota

I was Kim Wehinger first customer when she started Toyota , this is my 4 th lease with her . Kim is by far the most efficient , sincere, friendliest and smartest salesman ever ! You will have the best experience working with her and Hendricks Toyota . Thank you all again for a top first class experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeff, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

It was great and fun experience looking for a car for me

It was great and fun experience looking for a car for me Thanks to Kimberly wehinger

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Eduardo Guzman, we're happy to hear you had such a positive experience with our team!

Our salesperson, Camden Meile, was really great and got

Our salesperson, Camden Meile, was really great and got my girlfriend to finally buy a car after a long week of looking at other cars. He offered her a great deal as well. Heavily recommend this dealership for other people looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeffery Brooks, we are so happy to read such a great review about Hendrick Toyota Wilmington!

You need service help?

You need service help? Go see Greg Spangler!!!!! He will help you, with a smile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrea S, it's experiences like yours that really keep us motivated!

I recently had the pleasure of working with Jim Reed at

I recently had the pleasure of working with Jim Reed at Toyota while looking for a new car. From start to finish, the experience was top-notch. Smooth Process: Jim made the entire process incredibly smooth. He was efficient and knowledgeable. Excellent Customer Service: Jim was responsive, prompt and made the experience stress-free. No Pushy Sales Tactics: Unlike the stereotypical pushy salesmen, Jim was friendly, helpful, and accommodating. He listened to my needs and provided valuable insights without any pressure. Knowledgeable and Kind: Jim's knowledge of the vehicles and understanding of my interests were spot-on. In summary, if you’re looking for a car dealership with outstanding service, visit Toyota and ask for Jim. You won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Jen, thank you for sharing your positive experience!