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Greenway Dodge, Chrysler, Jeep, RAM

(4,033 reviews)
Visit Greenway Dodge, Chrysler, Jeep, RAM
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday 11:00am–7:00pm Closed
2020 consumer dealer award
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2020 consumer dealer award 2019 consumer dealer award

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New (407) 966-4948 (407) 966-4948
Used (407) 329-4253 (407) 329-4253
Service (877) 264-2887 (877) 264-2887

Inventory

See all 526 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2007.
Greenway Dodge Chrysler & Jeep in Orlando FL treats the needs of each individual customer with paramount concern. We look forward to making this a simple and drama free experience. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory of new and used cars and investigate financing options.
Reach out to us via chat 24/7 at:
https://app.carnow.com/dealers/chat_request?key=4b3BkjD8lEp0KIxB37qfnAvoike0EKkc4uxs0AfsBmy0c1us&src=Carsdotcom&click=0&dept=15
Your Five Star Dealer Guarantees You the Best Price Everyday

Service center

Phone number (877) 264-2887

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Sharia Mouton headshot
Sharia Mouton
Customer Relations Manager
(11 reviews)
Daniel Latorre headshot
Daniel Latorre
Finance Manager
(37 reviews)
Brittany Gonzalez headshot
Brittany Gonzalez
Sales and Leasing Specialist
(11 reviews)
Matt Bishop headshot
Matt Bishop
General Sales Manager
(30 reviews)
Jean Petit-Frere headshot
Jean Petit-Frere
Service Advisor
(53 reviews)
Alex Cochran headshot
Alex Cochran
New Car Manager
(117 reviews)
Pedro Caamano headshot
Pedro Caamano
Internet Sales Director
(79 reviews)
Manuel Medina headshot
Manuel Medina
Sales & Leasing Consultant
(51 reviews)
Joe Borrero headshot
Joe Borrero
Sales & Leasing Consultant
(32 reviews)
David Hemmings headshot
David Hemmings
Sales & Leasing Consultant
(27 reviews)
Molos Sejdiu headshot
Molos Sejdiu
Sales and Leasing Consultant
(21 reviews)
Tristan Baeza headshot
Tristan Baeza
Sales & Leasing Consultant
(14 reviews)
Scott Mason headshot
Scott Mason
Sales and Leasing Specialist
(12 reviews)
Deigo Hyppolito headshot
Deigo Hyppolito
Vehicle Acquisition Specialist
(7 reviews)
Matt Keskin headshot
Matt Keskin
Pre-Owned Vehicle Manager
(5 reviews)
Ilcia Gonzalez headshot
Ilcia Gonzalez
Sales & Leasing Consultant
(4 reviews)
Zac London headshot
Zac London
Sales and Leasing Specialist
(5 reviews)
Ray Kirk headshot
Ray Kirk
Sales & Leasing Consultant
(2 reviews)
Josas Claude headshot
Josas Claude
Service To Sales Manager
(1 review)
Daniel Jansik headshot
Daniel Jansik
Sales and Leasing Specialist
(1 review)
Emily Naranjo headshot
Emily Naranjo
Sales & Leasing Specialist
(4 reviews)
Darren Njoroge headshot
Darren Njoroge
Sales & Leasing Specialist
(1 review)
Luis Beltran headshot
Luis Beltran
Sales and Leasing Specialist
Neil Burgess headshot
Neil Burgess
Sales & Leasing Consultant
Mateo Casique headshot
Mateo Casique
Sales and Leasing Specialist
Julen Ciriza headshot
Julen Ciriza
Sales and Leasing Specialist
Andrew DelaCruz headshot
Andrew DelaCruz
Sales & Leasing Specialist
Zafir Ibrahim headshot
Zafir Ibrahim
Sales and Leasing Specialist
Pedro Machado headshot
Pedro Machado
Sales & Leasing Specialist
Carlos Matos headshot
Carlos Matos
Sales and Leasing Specialist
Brayan Torres headshot
Brayan Torres
Sales and Leasing Specialist
Emilie Weber headshot
Emilie Weber
Sales and Leasing Specialist

Reviews

(4,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Dodge, Chrysler, Jeep, RAM from DealerRater.

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I was interested in a Jeep that’s still available. “Jairo” and "Brett" reached out and I was very upfront about the numbers I was looking for. Said he couldn’t do it but didn’t counteroffer. Suggested I look at a cheaper car but I asked for a counter offer in paper and he refused to send one. Told me he would call me but never did and became unresponsive. The sales manager called me later that same day and I told her the same numbers. She said she was going to try and make it happen and call me back. She never called back. Next day I didn’t hear back at all so I called her later in the afternoon and she sounded like she forgot. She said she was going to speak to her manager on it and that she would call me back shortly. No call back since. Extremely unprofessional sales staff. I bought two vehicles here and I wouldn’t buy another. So disappointed.

I was interested in a Jeep that’s still available. “Jairo” and "Brett" reached out and I was very upfront about the numbers I was looking for. Said he couldn’t do it but didn’t counteroffer. Suggested I look at a cheaper car but I asked for a counter offer in paper and he refused to send one. Told me he would call me but never did and became unresponsive. The sales manager called me later that same day and I told her the same numbers. She said she was going to try and make it happen and call me back. She never called back. Next day I didn’t hear back at all so I called her later in the afternoon and she sounded like she forgot. She said she was going to speak to her manager on it and that she would call me back shortly. No call back since. Extremely unprofessional sales staff. I bought two vehicles here and I wouldn’t buy another. So disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback, Gabriel. We apologize for not meeting your expectations. Please reach out to us directly so we can assist you further.

Consumer response

You can have any of your contacts reach back out to me. There is no reason that I should have to reach out again when you guys have made no effort on this.

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I tried purchasing a used Jeep from this dealership. Emily Naranjo as the salesperson. I sent an email asking her to look over the vehicle for defects. She assured me that there was none. I got up at 6 am and drove 3 hours to the dealership pre-approved through my bank to buy the vehicle. I was passed off to another sales person not Emily. We went out to look at the vehicle. It took me less than 5 minutes to find four places with severe corrosion. I basically wasted 6 hours of driving time only to be disappointed by a salesperson who was too lazy to do there job. I didn't even get an apology from the salesperson. Buyers BEWARE!!!!!!!

I tried purchasing a used Jeep from this dealership. Emily Naranjo as the salesperson. I sent an email asking her to look over the vehicle for defects. She assured me that there was none. I got up at 6 am and drove 3 hours to the dealership pre-approved through my bank to buy the vehicle. I was passed off to another sales person not Emily. We went out to look at the vehicle. It took me less than 5 minutes to find four places with severe corrosion. I basically wasted 6 hours of driving time only to be disappointed by a salesperson who was too lazy to do there job. I didn't even get an apology from the salesperson. Buyers BEWARE!!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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I tried purchasing a used Jeep from this dealership. Emily Naranjo as the salesperson. I sent an email asking her to look over the vehicle for defects. She assured me that there was none. I got up at 6 am and drove 3 hours to the dealership pre-approved through my bank to buy the vehicle. I was passed off to another sales person not Emily. We went out to look at the vehicle. It took me less than 5 minutes to find four places with severe corrosion. I basically wasted 6 hours of driving time only to be disappointed by a salesperson who was too lazy to do there job. I didn't even get an apology from the salesperson. Buyers BEWARE!!!!!!!

I tried purchasing a used Jeep from this dealership. Emily Naranjo as the salesperson. I sent an email asking her to look over the vehicle for defects. She assured me that there was none. I got up at 6 am and drove 3 hours to the dealership pre-approved through my bank to buy the vehicle. I was passed off to another sales person not Emily. We went out to look at the vehicle. It took me less than 5 minutes to find four places with severe corrosion. I basically wasted 6 hours of driving time only to be disappointed by a salesperson who was too lazy to do there job. I didn't even get an apology from the salesperson. Buyers BEWARE!!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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Greenway Dodge Chrysler Jeep is, Professional, Honest, Respectful, Clean and has great Guest service. Tyrone has been amazing as our sales person of our latest Jeep Wrangler we just purchased. His focus to help us find what we were looking for through the follow ups service after has been great. The service team is awesome. Trace Johnson is our service advisor and has been for some time. We have only had our Jeep serviced by this team as it has been top notch.

Greenway Dodge Chrysler Jeep is, Professional, Honest, Respectful, Clean and has great Guest service. Tyrone has been amazing as our sales person of our latest Jeep Wrangler we just purchased. His focus to help us find what we were looking for through the follow ups service after has been great. The service team is awesome. Trace Johnson is our service advisor and has been for some time. We have only had our Jeep serviced by this team as it has been top notch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for better feedback! Thank you for your business and for sharing your experience with our team on both the sales and service sides. We look forward to working with you again at Greenway Dodge Chrysler Jeep Ram!

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LIES! I was given an out the door price over the phone and they added 20k when I arrived in person. Same vin number same day...TOTAL SCAM.

LIES! I was given an out the door price over the phone and they added 20k when I arrived in person. Same vin number same day...TOTAL SCAM.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

Consumer response

Your team has my information. They can reach out to me if they want to make it right.

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David and I went back and forth several times trying to hammer out some numbers on a 2500 Ram. I had 2 other dealers all fighting for my business. I was offered something elsewhere that was to good to turn down. But wanted to shoutout David for being willing to try to work something out.

David and I went back and forth several times trying to hammer out some numbers on a 2500 Ram. I had 2 other dealers all fighting for my business. I was offered something elsewhere that was to good to turn down. But wanted to shoutout David for being willing to try to work something out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! It's awesome to hear that David made every effort to win your business. We hope you think of Greenway Dodge Chrysler Jeep Ram in the future!

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Joe was very professional and friendly. He made my purchase experience very smooth answering all of my questions clearly. I would definitely recommend you work with him at Greenway Dodge. He is thorough and patient helping me choose the right vehicle from a number of options.

Joe was very professional and friendly. He made my purchase experience very smooth answering all of my questions clearly. I would definitely recommend you work with him at Greenway Dodge. He is thorough and patient helping me choose the right vehicle from a number of options.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ethan! We’re delighted to hear Joe made your experience smooth and enjoyable. Your recommendation means a lot, and we hope to see you again at Greenway Dodge Chrysler Jeep Ram!

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My wife and I just went in to look at a certain vehicle. We had no plans to purchase anything that day. We really liked the vehicle that we test drove and after a little “back and forth” a deal was worked out and we drove home in our new vehicle.

My wife and I just went in to look at a certain vehicle. We had no plans to purchase anything that day. We really liked the vehicle that we test drove and after a little “back and forth” a deal was worked out and we drove home in our new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dan! We love hearing that you and your wife drove home in a new vehicle you love! Thank you for making Greenway Dodge Chrysler Jeep Ram a part of your day. Safe travels to you both and come back again if we can help with anything else!

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Brittany was great to work with, very attentive, good at following up and even our deal was over, she still followed up with our purchase.

Brittany was great to work with, very attentive, good at following up and even our deal was over, she still followed up with our purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roger, it's great to know Brittany provided such attentive service! Thank you for choosing Greenway Dodge Chrysler Jeep Ram and congratulations on your new vehicle. We wish you well and look forward to working with you again!

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Emily was/is an amazing sales representative. Even though I didn’t make a purchase at this time her customer service skills r the best I have experienced in years. Thx, Brian

Emily was/is an amazing sales representative. Even though I didn’t make a purchase at this time her customer service skills r the best I have experienced in years. Thx, Brian

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Brian, thank you for sharing your thoughts about Emily's excellent customer service skills. We hope to have the opportunity to assist you in the future at Greenway Dodge Chrysler Jeep Ram!

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