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2018 Subaru Crosstrek consumer reviews

$21,795–$22,795 MSRP range
side view of 2018 Crosstrek Subaru
(348 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.6
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.9
Explore the 2018 Subaru Crosstrek
Shop the 2018 Subaru Crosstrek

Acquisition of a Subaru Crosstrek

We have purchased many vehicles over the years and this was one of the best/easiest buying experiences we ever had. I did a lot of research looking for a high clearance vehicle we could use to go on some unpaved back roads. The Subaru Crosstrek fit the bill. We chose Peoria Subaru for two reasons: price and they were highly recommended by a neighbor who purchased several vehicles from them in the past. We were referred to Bob Shotwell in sales. I called and spoke with Bob on his day off I might add. He was very knowledgeable, supportive and helped us narrow our search over the phone so that when we arrived at the dealership the vehicle we were considering was ready for us to test drive. Prices of the vehicles at Peoria were very competitive and somewhat less that other Subaru dealerships in our area. We used a discount warehouse service aligned with Peoria Subaru which saved us a little more but not much. I can?t say enough good things about Bob Shotwell. He was professional, friendly and courteous to both my wife and I and he was very candid about all things associated with buying a Subaru. There was never any pressure to buy a vehicle at any time during the process. In fact, Bob told us that if we didn?t see the exact vehicle we wanted, there were more on the way and that he would watch for one the met our needs. Once we decided on the vehicle, Bob went over every function and feature of the car with us making sure we understood everything and were satisfied. We received a follow up email from Bob the next day thanking us for our business. He also gave us his contact info including his cell number should we have any questions. One negative issue of note. We leased our vehicle. Subaru charges a $300 fee if you decide to walk away at the end of the lease period. Lexus does not charge a return fee. Neither my wife nor I recall the finance person pointing out this return fee to us. Probably because so few people ever return their leased Subaru?s and not lease or buy another one. This is not a fancy place like many other dealerships. The showroom and waiting areas are quite small and the number of vehicles on the lot is extreme. It?s obvious they are there to sell a lot of cars quickly. Overall, I would recommend Peoria Subaru and Bob Shotwell in particular to anyone looking for a new car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Overall as excellent car

This is a great car that meets all my needs. Drives well through all kinds of weather. A little lacking on acceleration but not that noticeable.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best value for your money

I started looking at cars with 30 mpg highway. I test drove a lot but never though to look at crossover because they'd cost more. I was very wrong with my thinking. To get a car with the same standard features as the crosstrek it was more than I could afford. Because I wanted a manual transmission I was limited to cars in the performance category, which all bring a hefty cost to them because of my interest in the wrx I decided to check out my local Subaru dealer. After talking with some sales people they told me the crosstrek was available with a manual transmission. So I decided to check it out, it sat very nice it was up off the ground, very roomy, and seemed like a much better alternative to a car. I've had it now about a month I still find myself surprised with the car. It isn't a performance car but it has plenty of power. The fuel economy is exceptional on road trips it does better than the epa estimates. I've driven it in some very snowy conditions and it does very well no wheel spin at all ( unless you want it to). The gear box is smooth and the engine sounds amazing. I would recommend test driving this car to any person looking for something fun yet sensible.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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very reliable

Lot's of room, front and back. Comfortable to drive. Controls are easy to use, even the Nav system. Cargo space is limited. More than adequate power.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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More for the buck

Trading from a large minivan the Crosstrek offers all I wanted. Leather, Lane assist, all wheel drive, etc. Instrument panel easy to read and understand.

Rating breakdown (out of 5):
  • Comfort
  • Interior
  • Performance
  • Value
  • Exterior
  • Reliability
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Best car i have owned

This car has everything and it was at a reasonable price. the safety features alone are worth it. I purchased the dark gray metallic and it is one of the most beautiful cars i have owned. the all wheel drive was a plus also

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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We love the two Subarus we now have

The Subaru Crosstrek Limited has all the latest features. It is the right size for our driving which includes both in town and in the wine country. It seems like it will last a long time for us.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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subaru

Just purchased a crosscreek, great car performs great on the road. We are very pleased about our selection. A sale can not be completed with great sales personnel. Dwayne did a great job in bringing this deal to the satisfaction completion of all involved. Looking forwarded to the meeting the service personnel that will keep my car in top running condition. thanks

Rating breakdown (out of 5):
  • Comfort
  • Interior
  • Performance
  • Value
  • Exterior
  • Reliability
  • Purchased a New car
  • Does recommend this car
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Fun & sporty

I was in the market for a new car and thought I'd replace my car with the same model but newer. However, when I saw the Crosstrek I fell in love. It's fun and sporty and expresses my adventurous side without being a gimmick car. I knew I liked the look of it when I saw it online. When I saw it in person, it did not disappoint. Within a minute or two of pulling it out of the lot, I knew it was the car for me. The safety features sealed the deal. I can't wait to have many adventures this summer with it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Almost everything i could ask for

The only thing I think that could make it better is that it needs more power, I think the power it has is "ok" but it would feel better with 50 more horsepower. hint hint wink wink nudge nudge Subaru

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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