2026 Cadillac Escalade consumer reviews

Great and comfortable suv but awful(!!) dealership in arrowhead Cadilac in Peoria Az. I enjoy driving it but will never ever be back to arrowhead Cadilac dealership

This is the most beautiful piece of garbage I’ve ever owned. I got the top of a line platinum sport because I did not want the Escalad V. I bought every single Cadillac option. I even had the brakes upgraded to the Brembo brake kit at the dealer. I spent some money and I got the most beautiful car. I had them do professional ceramic coating and paint protection film treatment on the front as well as charcoal tenant windows. I had the oil changed twice before I got to 10,000 miles because it was a new engine and I wanted to take care of it. I was breaking it in properly. That’s why so many oil changes when the first one wasn’t required until 10,000 miles. Here’s where the story gets interesting The engine started making a noise suddenly and it locked up on the highway at exactly 10,099 miles. It was towed to the dealership where the engine was found to be seized. They removed the entire front end of the vehicle damaging everything putting a rebuilt engine not a crate engine, a remanufactured engine in my brand new car. They scratched the front bumper as they were doing the work very disturbing for a brand new 130 $5000 vehicle. Then the night vision started having problems because the ambient temp sensor is not accurate and it kept telling the night vision to turn off. I went to three dealerships trying to get it fixed. They couldn’t figure it out. In fact I had a cam corner videoing the mechanics by accident complaining about the system. They obviously didn’t know how to fix it. They were confused and they were complaining about me because I shouldn’t have said anything to them, and I must be crazy instead of fixing it. You would think a luxury car brand would be very professional with their engineering department. They’re no different than Hyundai or Kia. In fact, a private shot would do a much better job in my opinion. Now I’m trying to do a lemon law and I found out the LED 76.2 L engine and the transmission is failing left and right for all of these vehicles all over the United States and the government is now investigating there will soon be a recall by GENERAL MOTORS as soon as they can get rid of their 2026s they will issue a recall. They can’t sell them when there’s a recall active. I thought the problems were over because they had problems from 21 to 24 but that’s why I bought a 26 to avoid those problems and it’s still didn’t last 11,000 miles without failing. The engine crankshaft locked up.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.