Model Details

2012 Dodge Durango Consumer Reviews

4.6
Average based on 31 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 31 reviews

Exceptional Value

by from Washington on January 24, 2012

The 2012 Dodge Durango Crew+ is by far the best valued vehicle I have ever purchased. I bought this vehicle in December 2011, and have put about 2,000 miles on it already. The number of options that c...
The 2012 Dodge Durango Crew+ is by far the best valued vehicle I have ever purchased. I bought this vehicle in December 2011, and have put about 2,000 miles on it already. The number of options that came on this SUV is comparable to vehicles that cost 10 - 20k more. I paid just under $40k, and the only thing I didn't get was the speed/distance sensing cruise control, and the rear seat DVD player. The room inside is more spacious than any cross-over, yet it drives the same. The safety features are phenomenal with Blind Spot Avoidance, Back up camera, automatic headlights, auto dimming/bright lights, and side curtain air bags. The drivers memory settings are a knee saver for me, as I am 6'4, and my wife is 5'2. The programable remotes make it so that when the vehicle is unlocked by my remote, the settings adjust for me before I get in, and the same holds true for hers. The driver and passenger comfort is incredible. Remote start is pretty cool, as well as the automatic climate control. Hot days and cold winters aren't a big deal anymore! Rear seat passengers have reclining seats, and adjustable climate controls as well. The sound system is incredible as well. A 30gb hdd, 2 usb inputs, 10 speakers, a very discreet subwoofer, and IPod controls make this a great unit. The first year of Sirius/XM service with live traffic updates, millions of points of interests, as well as applications like a fuel service locator with pricing is a great feature, but I am nervous how much its going to cost once the free trial runs out. The interactive voice command feature is very easy to use, and keeps us from trying to focus on the electronics too much. You can map a route, change radio stations, select audio inputs very easy. With this vehicle, we also purchased the Chrysler extended warranty that covers most of the vehicle for the life of our ownership. Not bad for $2500. This vehicle came with the 5.7L Hemi, and with the selective Eco option, it selectively kills two cylinders while cruising down the highway, therefore only reducing gas mileage by 2 mpg versus the V6 model, which brings me to the only negative thing I can point to. The gas mileage. Its advertised between 13 and 20mpg. 20 was never achieved by me. But, I live in the Pacific Northwest where hills and mountains are a part of everyday life. If you drive this on cruise control across flat land, you might get close. I average 16.5 mpg daily driving, so I guess I can't complain much since the city driving is supposed to be down around 13. I had no problems going up hills or accellerating to merge into traffic. This is a very responsive, and powerful SUV. Its early to say for sure, but at this point, I am extremely happy with this purchase. We owned a 2001 Durango R/T for 9 years before this, and the difference is incredible! Definitely more refined. If you are struggling with the choice between the Durango Crew and the Citadel, save the $10k and go with the Crew +! You won't be disappointed. One final note, this review process required me to submit a reliability review. Although this SUV has not given me any problems since I have owned it, I feel its not fair to you, the consumer, to rate it with 5 stars based on a month of driving. So far, so good. I'd rather leave the reliability to be determined at a later date.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

8 out of 8 people found this review helpful. Did you?

an exciting vehicle

by from Princeton, WV on May 5, 2012

We shopped and compared for two months before we bought. Our buying decision was based on: -The best SUV styling for 2012. - Interior comfort was by far the best in extensive test drives. -Much more v...
We shopped and compared for two months before we bought. Our buying decision was based on: -The best SUV styling for 2012. - Interior comfort was by far the best in extensive test drives. -Much more value than other brands. We are absolutely thrilled as new owners of our Durango Citadel.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Great SUV

by from Milwaukee, Wisconsin on June 24, 2012

Thought I would wait until I had some miles on the Durango before writing a review. What do I like: about everything after 8250 miles. My top choices for my R/T are: handling, tech features (bluetooth...
Thought I would wait until I had some miles on the Durango before writing a review. What do I like: about everything after 8250 miles. My top choices for my R/T are: handling, tech features (bluetooth, NAv, etc), interior fit and finish, value compared to competition and most importantly versatility. I have hauled 12 foot boards in the interior with the front passenger seat folded down, hauled a two ton trailer with ease, drove with confidence in one of our Wisconsin winter storms, seven passenger seating and a fantastic ride loaded or unloaded. My 17 year old daughter wants to use the Durango, although I am not as supportive as she would like, over my wife's luxury sedan since "it rides better" I am light footed and am pleased with the mileage for such a large engine, averaging 16 to 17 mpg in suburben/city and 22 to 23 on highway. When pushed the city mileage readily falls to 13 to 14mpg. Things I don't like: new address cannot be entered in NAV system unless in park (I know it's a safety feature but it really irritates me) and lack of a roof rack for my canoe. FYI: The tranmission appears to adapt to your driving style. I was going to take the vehicle in for harsh shifting (especically between 2nd and 3rd) but it became as smooth as silk before I had the time.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Having fun

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Great Vehicle

by from Temple, Texas on December 28, 2011

Dodge has hit it right on with this vehicle. It looks great from all angles. Interior is very nice. It feels solid and is very comfortable and quiet. The build quality and materials are very good. I f...
Dodge has hit it right on with this vehicle. It looks great from all angles. Interior is very nice. It feels solid and is very comfortable and quiet. The build quality and materials are very good. I find the V6 to have very good power. I like the fact that the vehicle is rear drive and with the towing package tows up to 6200 lbs. This is my first Dodge and so far is great.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Most bang for the buck

by from El Paso, IL on December 29, 2011

My new 2012 Dodge Durango Crew is the best overall vehicle I've owned (even better than my late model Yukon). It is a pleasure to drive. Handling and cornering are excellent. The highway ride is more ...
My new 2012 Dodge Durango Crew is the best overall vehicle I've owned (even better than my late model Yukon). It is a pleasure to drive. Handling and cornering are excellent. The highway ride is more like a luxury sedan than an SUV. Definitely the quietest, smoothest SUV I've ever driven (and I testdrove dozens). The interior is a masterpiece. Every thing fits together perfectly, and the quality resembles Audi interiors. The seats are super comfortable and supportive, and even the third row is plenty roomy for me and I'm 6 ft. All of the seat configurations, user-friendly dash layout, and gigantic in-floor storage area behind the third row make the Durango's interior design second to none. The 3.6 Pentatar V6 provides plenty of power and runs a 0-60 time less than a second behind my '09 Tahoe's 5.3L V8. I average about 20 mpg in town, and 26 mpg on the highway--unbelieveable for a 5,000lbs SUV! The all-wheel drive system provides excellent traction on snow and ice. I just had an oppI paid just over $33k for my new Durango Crew equipped with cloth seats, sunroof, garmin navigation, back-up camera, power liftgate, automatic headlights, back-up sensors, full roof rack, AWD, and power folding third row headrests to name a few things. I would have had to pay at least 5K more to get a comparably equipped Traverse (the other vehicle I most seriously considered). I cannot think of one negative thing about this vehicle. Anyone in the market for a luxurious, practical, remarkably fuel efficient, and well-priced full-size SUV should definitely testdrive the Durango.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Durango Citadel Hemi

by from Baltimore on July 3, 2012

We have now owned our Durango for six months and 12K miles. The build quality of the vehicle is excellent as are the interior materials – especially the leather in the Citadel model. We have had zero ...
We have now owned our Durango for six months and 12K miles. The build quality of the vehicle is excellent as are the interior materials – especially the leather in the Citadel model. We have had zero problems with the vehicle. The technology in the citadel model is remarkable. Our favorite features being the adaptive cruise control and integrated Sirius traffic/GPS which came in handy on two very long vacation drives. The performance is good with the hemi, though it is geared a bit tall which negates the 360HP somewhat. Handling and braking are excellent – especially for heavy vehicle. We average 15 in mixed driving and have averaged over 21 hwy on our two trips. Not great, but at least it meets or exceeds the 13/20 estimate. We selected the Durango after shopping the Explorer, Highlander, Pilot and Traverse.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

3 out of 3 people found this review helpful. Did you?

It has been great so far!

by from Brandon, MS on July 7, 2012

I have the base model with after market leather and dvd. The UConnect is alright, but I have a few complaints with it. Getting into the 3rd row is a little difficult. It would be nice if the middle ro...
I have the base model with after market leather and dvd. The UConnect is alright, but I have a few complaints with it. Getting into the 3rd row is a little difficult. It would be nice if the middle row could slide back and forward. I average 26 on the highway, 20 in the city and about 23 combined. It drives good for a large vehicle, but the visiblity is poor. There are a lot of obstructions in the vehicle and the side mirrors don't seem to cut it. I find myself having to lean forward to look around before changing lanes. I wish I had gotten the 430 radio, but the dealership hauled in one with a 130 radio (base model). It is not very good! It is better than nothing, but I would highly recommend getting no less than the 430! Other than that, I love the vehicle. This is our first SUV and the experience has been good. I know it sounds like nothing but bad, but I could write all day about the good. I figured people would rather know what I disliked. I do recommend the vehicle! I always get complements when people see it.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

After an exhaustive search

by from Mechanicsville, Va on May 14, 2012

I bought the Dodge Durango Crew 3.6l V6 after many hours of research regarding safety, reliability and economical issues. I started out looking for a 4 cylinder small SUV to tote my wife and new son a...
I bought the Dodge Durango Crew 3.6l V6 after many hours of research regarding safety, reliability and economical issues. I started out looking for a 4 cylinder small SUV to tote my wife and new son around. After driving a Chevy Equinox (the interior looked cheap and it was too stiff of a ride), a Buick Enclave ( too much money for what you get) and a Kia Sorrento ( nice options, but too small and rode like a 4 cyl. pickup) I ended up with the Durango. I couldn't be happier. The ride is exceptionally smooth and it is quite nimble for that size vehicle. I swear it has the same turning radius as my old Camry. The interior is roomy and luxurious. The only thing I perceive as a drawback is the V6 is a bit sluggish entering the highway, etc. Other than that, this is by far the nicest vehicle I've owned.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Love the new Durango!

by from Highland Village, TX on November 25, 2012

Ok, I have owned my Durango Citadel for a year now and feel I can give it an honest review. I have covered 12,000 miles during the past year and must say, of all the SUVs I have owned, 2 of them being...
Ok, I have owned my Durango Citadel for a year now and feel I can give it an honest review. I have covered 12,000 miles during the past year and must say, of all the SUVs I have owned, 2 of them being the previous generation Durango, this is the best by far. Other's include GMC Suburban, Honda Pilot, and Jeep Grand Cherokee. My Durango is AWD, 5.7 powered and has all options with the exception of the flip down TV. (My last Durango had this opition and was never used in 85,000 miles of driving) I had owned this vehicle for a couple of months before heading out on a 2K plus mile trip from DFW to Lexington, KY and back last Christmas and it had 1200 miles on the odo when I left. I knew the highway fuel milage would get better as the miles increased and indeed it did. I averaged 20.3mpg on the trip north, with 3 adults and our luggage, enough clothes to last us 12 days. Luggage storage was not an issue, nor was the numerous Christmas gift packages already wrapped. On the return trip, the mileage went up to 21.8, carrying the same load, driving at or slightly above the posted speed limits. I recently took it on a work trip from DFW to Toledo, loaded with enough luggage to carry 2 weeks of clothing for one person. This time the trip north netted 22.3 average, with a high of 23.7. The return trip netted an average of 22.4 and included some stop and go traffic in Arkansas that created an hour delay between Memphis and Little Rock. Without the stop and go, I sincerely believe the return mileage could have been 23 plus, a phenomonal number for a vehicle this size with AWD and 360 hp. I use this SUV to pull an 18 foot open, aluminum car trailer, with either a C6 Corvette, or a Honda CRX Si, to and from track events. Mileage towing averages in the 14 to 15 mpg range. It has plenty of power and torque to pull either vehicle, and is hardly noticable in terms of drivability. Overall, this is an excellent SUV and I would reccommend it to anyone with a desire or need for a semi luxury SUV. The interior and options provided with the Citadel model is well worth the extra few bucks in my opinion, and certainly enhances the driving pleasure of this vehicle.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Towing

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Space, Comfort, and Good Mileage for an SUV

by from Tenafly, NJ on January 2, 2013

I bought a CPO 2012 Durango Crew. I love the car so far and I'm most impressed with the engine. It's the Pentastar 3.6L V6, which puts out 290HP yet gets 23 MPG on the highway. I took it on a ski week...
I bought a CPO 2012 Durango Crew. I love the car so far and I'm most impressed with the engine. It's the Pentastar 3.6L V6, which puts out 290HP yet gets 23 MPG on the highway. I took it on a ski weekend fully loaded with my family, suitcases, and skis on the roof and it still got 23MPG on highway doing 70 - 75. The 0-60 time is faster than my 2009 Jeep 3.7L V6 which I traded in. It's got plenty of power for mergining onto the highway and passing. Interior comfort and layout is very similar to the Jeep but more spacious which was a major issue for getting the Durango. I wanted the 3rd row and to be able to put the drivers seat all the way back without limiting my sons leg room in the 2nd row. My only complaint so far is minor really but I don't like how the steering wheel connects to the steering column at the 6 o'clock location. When driving on the highway I like to hold the wheel at the bottom or 6 o'clock spot, but there is a spoke connection there so I have to hold it off to the side. Like I said minor but noticeable. Also in my Jeep I had a Boston Accoustic sound system which sounded better than the Durango's Alpine system. The Alpine system is good but not exceptional. All things considered I love the car and it rides great. Hopefully I'll be as impressed with it's reliablity in the coming years. No problems so far but I've only had it 2 weeks, which is why I gave it an average Reliability rating.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

2 out of 2 people found this review helpful. Did you?