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2020 Dodge Durango consumer reviews

$30,795–$33,395 MSRP range
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(48 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.8
  • Performance 4.9
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2020 Dodge Durango
Shop the 2020 Dodge Durango

Dodge forever

Bought new in 2020. Has only 23,000 miles . Love this car. Roomy, comfortable, has 3 row seating and the hatch back for easy carrying groceries and unloading. Peppy with the Hemi V8, but mileage is only 15-17 mpg. Don’t care because it’s fun to drive, good looking and easy to maneuver and park. All the whistle and bells on it. Probably my last car. Registered on NHTSA so have had no recalls. We do have a 2024 Ram with the Hemi. Will keep that one too.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Don’t buy

Just buy a Kia, my Kia is older, has more miles, and way fewer problems. Unless if you want to fork out a lot of money for repairs, because the “premium warranty” doesn’t cover anything so far.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
22 people out of 39 found this review helpful. Did you?
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Great vehicle

Very roomy and comfortable. 2 teenagers fit in the third row no problem. Smooth ride and good on gas for an SUV. Would highly recommend this vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
15 people out of 16 found this review helpful. Did you?
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Comfort and Style

Plenty of room and style my 2 youngest children enjoy the 3rd seat. Plenty of room for 2nd row. Small cargo area behind 3rd row. However it is big enough for groceries.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
9 people out of 9 found this review helpful. Did you?
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Comfortable. No issues, hemi engine scoo

Listed as a station wagon. Love the hatch back, roomy 3 seats so lots of room. On NITSA and have no recalls yet. Love it’s easy handling and quick response.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
4 people out of 5 found this review helpful. Did you?
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Great 3 row SUV for the money

This is our third Durango Citadel since 2014. We have found them to be reliable and a very good vehicle for the money. We expect this one to be as good as the first 2.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Favorite car to date

This car is enjoyable to drive with plenty of power and room. I find all the options on the Durango R/T make for a fun sporty ride.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Loving it

Good size for family. Has a lot of features. And reliable with changing weather. Very comfortable. I recommended it to family and friends. Overall, great purchase.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Broke down after 500 mikes

This is our second Durango. We had a 2019 but did not have all the equipment we wanted. We put 25000 miles on the car with Zero problems. We bought the 2020 because it was fully loaded but it broke down after the first 500 miles. Not sure if this is an isolated incident or if the car is going to be a lemon.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
4 people out of 6 found this review helpful. Did you?
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Nice suv

My husband and I went to purchase a specific vehicle. Once we looked at the vehicle we wanted we realized it was not large enough. We did find the Durango and fell in love with it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
0 people out of 1 found this review helpful. Did you?
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