2013 Ford C-Max Hybrid consumer reviews

This 2013 c-max hybrid has absolutely stood the test of time , unexpectedly driving excessive miles daily for years without having any mechanical problems, we did replace worn tires and always kept up with the recommended sevice maintenance by Ford. I am really impressed by this lil car. Now being sold to continue driving a hybrid car. I defiantly would recommend the c-max.

I waited 9 months for a control module for my car, during this time it was not operable, I was told it was on backorder. So for 9 months I was without a car or transportation. I have been a ford customer for over 25yrs but no more. Its bad when this dealership did nothing to help, not even a discounted rental to help. Ford is not the company it once was.

PROS: Very good on the mpgs (although nowhere near the original estimates, in our experience) and has a LOT of zip! It's just an easy-to-drive, smooth, and quiet vehicle. We love the amount of interior space too, especially with the back seats down. Front seating is quite comfortable although feels like a mini-van, which surprised us at first... but you get used to it. CONS: Ford's Sync dashboard system on this model is just abysmal, and climate controls also behave un-intuitively. Car is an excellent driver most of the year but very poor on snow and ice; the smallest amount of sleet and ice can completely immobilize the vehicle on our rolling gravel driveway. Braking is very powerful and difficult to modulate—sometimes a gentle tap will throw passengers forward! Oil changes are a pain in the neck due to the large, cumbersome under-panel that has to be removed.

Bought new. Several times for unknown reason it would not operate until jump box charger attached then everything ok for long time. 43.2 mpg day in and day out. Generally driven 20 miles to town then around town and 20 miles home. Front brake pads replaced at about 40000. Rear still original. 69000 miles on odometer but towed additional 50,000. After eight years I LOVE my little car. Other car is Ford Escape. Great car but only 24 mpg. Understand new Escape can be had as hybrid. C-max useful as small “ pickup”

So far, so good! It is my daughter’s first car and she loves it! It’s perfect for her and will hopefully last her a long time.

Very comfortable, fuel efficient, high quality and if needed fast. Good visibility. High seat height like a pickup. Great handling. And very roomy inside for a small car.

Love love this car but I would prefer a sunroof that opened to the panoramic roof. What I don’t love is the reliability. The car gas left me stranded twice and has had several 12v electric/electronic issues.

I’m 6’5” and never thought I would be this comfortable in a “small” car but this vehicle is huge inside. We owned one for right at 100k miles and it was extremely trouble free. Basic maintenance is all it ever needed and the 40 MPG was great!

Have owned this vehicle now for roughly 14 months. While it is touted as a hybrid, compared to MPG of many other hybrids out there, this one is bottom of the barrel if you have any highway driving. Should have studied it's advantages a bit more before purchasing as my commute entails roughly 49 miles one way and 43 miles of that is highway driving. This car probably would be a good around town vehicle and might get better MPG if low speed limit driving was the bulk of miles traveled, but for highway driving this is not the vehicle for saving money on fuel cost. interior is comfortable, seats have heat but one noticeable weird thing is the steering wheel is off-center from the center of the drivers seat. Have used a tape measure to check and it is several inches off. This makes for a very weird driving experience and has taken some time to find a comfortable position for commuting. The entertainment system in this vehicle is the upgraded Sony but it is not very good in long term. The bluetooth connection constantly loses my phone and will not connect after a while. Have had to take system to factory defaults about every six weeks then reload my phone and re-do the connection to my phone. At one point had to remove the positive terminal on the battery and take the system to re-boot status in order for it to even function. Not a reliable system and not something that is on the positive side for this vehicle. Exterior this vehicle is very tall, almost minivan height but the seat height is roughly what a regular car would be. This gives lots of headroom but makes it feel more like a Ford Transit that a passenger vehicle. Cargo space is very nice with rear seats folded down and probably is larger than most other hybrids but if that's this vehicle's only upside I'd opt for something else. Overall, this vehicle is very heavy which is nice going through snow but it doesn't snow every day and streets are usually cleared within 24 hours. The extra weight makes it not fuel efficient so that is a pretty bad trade off. Winter the MPG is greatly affected and dips between 4-7 MPG from October through March (Chicago area). Spring and summer months the MPG stays in high 30s but again highway driving really affects that stat. If I had to purchase this vehicle again I would not unless it was the Energi model. Would make the extra investment to get the first 25 miles of driving all electric and charge overnight. Affecting the MPG positively would make this an easier pill to swallow. As mentioned below, I would not recommend this vehicle to a friend unless the bulk of their driving was under 45mph and the bulk of driving was stop and go or around town. Maybe for a delivery service around town this would be a good fit as cargo space is very spacious and mileage would be good. I could to into much greater detail but don't feel it's worth it- there's a reason that Ford decided not to continue making this vehicle- it's not that good unless you opt for the Energi version.

Over 5 years, we have put less than $1000 into this car (not counting tires), and the fuel economy is excellent. We like and trust it so much, we are going to give it to my elderly mother and we went and bought a 2017 C-Max Energi for ourselves.