2021 Ford Escape consumer reviews

I preferably don’t want to give them no stars!! This was the worst experience I ever had with the release hip!!! I visited the Desoto location, purchased a 2021 Ford escape 3/15/25 at 6pm and the transmission went out in it on Sunday 3/16/25 that evening.. I was so upset and it left me & my kids stranded on the side of the road.. I literally had to beg someone to give us a ride & push the vehicle back to my resident!!! I was told by Izabella that nothing was wrong with the vehicle.. I was deceived.. I am not happy about the purchase & Im very dissatisfied with the whole dealership!! I will be paying them a visit due to this horrible situation..

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

WHEN BACKING UP SOUNDS LIKE BRAKES ARE SCRUBBING AND VERY LOUD ,WHEN DRIVING YOU CAN HEAR THE FLAP BLOWING UNDER NEATH,IT IS VERY LIGHT NOT RECOMMEND TO DRIVE ON WINDY DAYS

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!

My 2021 Escape hybrid makes a loud noise above 65 mph. Sounds like a ball bearing in a soda can being shaken very fast. Ford is trying to play a waiting game with me. They hope the warranty will expire before they have to fix it...

Had issues from day one with breaks. Every time was tild they checked good. Finally recall on breaks. Repaired and break dust all over rims. Backing up sounds awful. Embarrassing. They say it's normal.Like they are sticking. Reported many times. Now back at dealership. Vibration on drivers side. I have always buy Ford. No more. I'm going to trade this lemon if they don't get it fixed!

My transmission was acting up a month ago, but, no day lights came on, so, they couldn't do anything with it. It was randomly jumping and jerking, while driving. Last Monday, it started shifting from drive, to park, while sitting at a red light. The car reported to Ford pass, this time. Staying, that, it was having issues with the park gear... Then, when it started (after a few times of trying), it was losing power. Am I really the only one having this issue?

If you think of the EcoSport as a cute but clumsy kid, the new Escape is a mature and capable adult. I guess you could call it affordable by 2021 standards though it costs more than any 5 (or possibly 10) of my past cars. My '21 was built toward the end of the '21 run and has the digital dash. All of the features of the 360 package work as described, and the infotainment features are easy to navigate. Some car settings are only accessible through the screen. Though the milage isn't outstanding, I've gotten 37mpg highway with the 2.0L turbo. It has plenty of power to get up to freeway speed. Passengers have been very comfortable and the handling is good at posted speeds. Adaptive cruise is great! HOWEVER, if you've never used it, be careful to turn it off before leaving the freeway. It will slow you down to match the traffic, but as soon as there's no one in front of you, it's going to send you back to the preset speed in a hurry...Not a fun thing on a sharp off-ramp curve. If you're looking, the interior details of the '21 are a little more refined than the '20. This is only my 3rd new car in 53 years of driving and it still amazes me how what passes for standard equipment today would have been Sci-Fi in my '68 Cougar.