Model Details

2012 Ford Explorer Consumer Reviews

3.6
Average based on 40 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 40 reviews

Just a bit "Touchy"...

by from Mansfield, Tx on June 21, 2012

I bought my 2012 Explorer four months ago and it is more than I expected out of a new design. Most new cars have unresolved bugs in software or worse, hardware. Every car built has had some glitch at ...
I bought my 2012 Explorer four months ago and it is more than I expected out of a new design. Most new cars have unresolved bugs in software or worse, hardware. Every car built has had some glitch at some point. My glitch is the My Ford Touch. It disconnects from the phone while on the road, but comes back when you reconnect it. I did register the Sync with Ford online and an upgrade is being sent. As for mechanical problems...NONE! It looks, rides, handles great and sips fuel like a car. This one's a keeper!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

7 out of 7 people found this review helpful. Did you?

Excellent Vehicle

by from on October 17, 2011

Have put a few thousand on the new Explorer and love it. Got the XLT package because I wanted the alloy wheels and few other options like the fog lights. The standard SNYC is fantastic. I dunno why e...
Have put a few thousand on the new Explorer and love it. Got the XLT package because I wanted the alloy wheels and few other options like the fog lights. The standard SNYC is fantastic. I dunno why everyone has so much trouble with it. Hooked my phone up to it within minutes- call clarity is fantastic and the voice recognition is better than i expected. I hooked up my 7 year old iPod and it worked seemlessly. People complained that it was distracting and too much work but I think its very conveiniant. The engine has plenty of pep despite what some reviews might say. The six speed transmission likes to shift thru the gears to keep the engine RPM low. Makes for great mileage, but gives you the impression that it is underpowered. But don't be fooled- Just put the hammer down when merging on the highway and the V6 will impress you. You can also use the select shift to open her up. The third row isnt great for road trips or your grandparents because its a little tricky to get into- but who cares? Its great to have the ex tra seating if you have a big group a friends. Odds are they wont mind crawling into the back if it means everyone can get in one car. Overall this is a fantastic SUV that offers plenty of space while still fitting into parking spaces. Its an excellent compromise for someone wanting lots of seating, but in need of the cargo space sometimes. It iis a great upgrade from the previous generation, and looks much better too. i would recommend this vehicle
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Does recommend this car

7 out of 7 people found this review helpful. Did you?

Great Family Vehicle

by from Virginia on April 5, 2012

Great value, roomy and stylish. The My Touch & Sync system is incredible and very user friendly. The leg room is what we enjoyed most because everyone in our family is almost 6 feet tall and everyone ...
Great value, roomy and stylish. The My Touch & Sync system is incredible and very user friendly. The leg room is what we enjoyed most because everyone in our family is almost 6 feet tall and everyone has leg room, even in the 3rd row.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Great car for my use

by from Cocoa. FL and Cold Spring, NY on January 5, 2012

I really like the new Explorer. I am replacing a Suburban and I retain most of the passenger capacity with a small loss is baggage-cargo capacity. And the better gas milage is a real plus. A bit under...
I really like the new Explorer. I am replacing a Suburban and I retain most of the passenger capacity with a small loss is baggage-cargo capacity. And the better gas milage is a real plus. A bit underpowered but still quite acceptable. It was very comfortable on a 2 day 1200 mile trip. The electronics are awesome. The gap feature on cruise control makes it usable over a much larger set of driving conditions.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

5 out of 5 people found this review helpful. Did you?

Best Mid-Sized SUV Available

by from Tacoma, WA on May 7, 2012

I am completely enjoying my new 2012 Ford Explorer. Did a considerable amount of research prior to my purchase as I needed an SUV that would pull my boat and also provide decent gas mileage for my dai...
I am completely enjoying my new 2012 Ford Explorer. Did a considerable amount of research prior to my purchase as I needed an SUV that would pull my boat and also provide decent gas mileage for my daily commute. I found both with the Ford Explorer. The new body design is sleek and nicely appointed both inside and out. I selected the XLT due to the upgraded leather interior and nice aluminum wheels plus some other niceties. Great car for the money. Only criticism was a recall note received but it was promptly managed.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

4 out of 4 people found this review helpful. Did you?

No Problems To Report

by from Holbrook, NY on August 21, 2013

We went from our 2006 Eddie Bauer Explorer to a 2012 Pearl White XLT with the step up package including, Leather, Sync, 20" Wheels and a few other goodies for just about 18 months now. There is no com...
We went from our 2006 Eddie Bauer Explorer to a 2012 Pearl White XLT with the step up package including, Leather, Sync, 20" Wheels and a few other goodies for just about 18 months now. There is no comparison. Not a single problem to report. Great gas mileage for an SUV. Quiet ride, comfortable interior, and a great looking extrerior. Have around 20,000 miles on it, and have had to bring it in for oil changes only. This is my wife's daily commuter, and all around everything else vehicle. Sync works everytime, all the time. When our lease is up, we will definitely get another one. I guess they can't all be perfect. Good luck to those of you having issues.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Very comfortable SUV

by from Edison, NJ on December 10, 2011

I have owned many SUVs and crossovers from many manufacturers. I had the Ford Explorer XLT as a rental vehicle for five days. I have to say Ford has done a lot to improve their vehicles in the past se...
I have owned many SUVs and crossovers from many manufacturers. I had the Ford Explorer XLT as a rental vehicle for five days. I have to say Ford has done a lot to improve their vehicles in the past several years. The Explorer is a great example. Lots of attention to details such as the "Explorer" badge in headlight housing that typically you would see on luxury vehicles, air diffusers for side view mirrors. The ride quality is superb, very comfortable seats and very quiet ride, thanks to the sound absorbing double layer windshield and passenger windows. Usable third role seats. Performance and handling is very good consider the weight and size. Steering has balanced weight and effort, transmission shifts at right points. Gas mileage is not bad either, I average 21MPG in mixed driving speed with heater on and 40-50 degrees weather and uses regular gas. The biggest complaint I have is the SYNC, my phone disconnects frequently and the system itself reboots frequently, the car only had 2,000 miles, voice recognition works 80% of the time. The touchscreen gets washed out in sunlight and the system responds slowly. If Ford can get the SYNC system sorts out it will be a very competitive car in its segment. Third role seat head rest can be smaller for better driver rear visibility. I'm impressed overall.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Best suv ever owned

by from Jackson , MS on June 1, 2012

I bought a 2011 ford explorer limited 4wd! Its by far the best suv i've owned! Good gas milage, great looks, sync system work great! Its Awesome!!
I bought a 2011 ford explorer limited 4wd! Its by far the best suv i've owned! Good gas milage, great looks, sync system work great! Its Awesome!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

Comfortable with lots of room

by from New Jersey on December 12, 2011

Traded a 2009 Lincoln MKS to gain more room for hauling kids and stuff. My Explorer Limited has almost 4000 miles and I am really enjoying it. Combined fuel economy is exactly 18 mpg since new. Much m...
Traded a 2009 Lincoln MKS to gain more room for hauling kids and stuff. My Explorer Limited has almost 4000 miles and I am really enjoying it. Combined fuel economy is exactly 18 mpg since new. Much more comfortable than I expected and interior room is perfect (my other choice was a Tahoe or Escallade). Like many others, my only complaint is with the My Touch Sync system. The older version was much more user friendly and had none of the issues of this latest version. Ford informs owners that a fix will be delivered in January. Had it not been for the Sync issues, this vehicle would have scored higher.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

2012 Explorer

by from destin fla on July 27, 2013

we have owned several explorers and this is by far the best yet.very quiet, great mileage for a 4700 # vehicle. very smooth riding. like I said, best one yet
we have owned several explorers and this is by far the best yet.very quiet, great mileage for a 4700 # vehicle. very smooth riding. like I said, best one yet
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?