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2013 Ford Flex consumer reviews

$30,900 starting MSRP
side view of 2013 Flex Ford
(64 reviews)
95% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.7
  • Performance 4.5
  • Value 4.5
  • Exterior 4.6
  • Reliability 4.4
Explore the 2013 Ford Flex
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My Flex

So far I am pleased with my Flex. It feels good driving. Will be taking it on a road trip soon and looking forward to the comfort of the ride!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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Never bought a FORD but I am pleased with this one

The design and quality of the interior of the car is top notch. So many bells and whistles in my Ford Flex SLE. I recommend it as it has plenty of room for 7 passengers.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
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Has sensor issues

My wife loves the look and feel of this car. It does stand out in appearance. The front wheel drive on this is like driving a rear wheel in Ohio weather. I believe all wheel drive will be much better. I also has sensor issues, had for 3 years and couple years ago door sensors malfunction and keeps interior lights on. Expensive to fix and it doesn't last long until they malfunction again. Should be a product recall in my opinion.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 2.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 2.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Style that stands out

Had my Flex for 3 years, and I still get excited when I see one on the road. They stand out with a unique appearance. Smooth comfortable ride and plenty of room. I love the interior design as well a great selling point in my opinion.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 2.0
  • Value 3.0
  • Exterior 5.0
  • Reliability 3.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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Love our Flex

This is the only vehicle that I have ever owned that my wife truly loves. I admire it also but my wife insisted we get another. It is our 3rd Flex since they came onto the market and all I can say is that this is one really fine vehicle that Ford created. Room, handling, road trip, local, hauling. you name it and it can do it. We never had any issues with our other Flexs' so we kept upgrading and now we have a used 2013 SEL fully loaded w/leather, sun roof, and vista roof. Love it! Thank you Ford!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
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Value and quality

Car is loaded, however as usual with any item, or automobile that you may have all the extra's it just means more things can and will go wrong. Such as the rear windows and I guess stress breakage, or the rear brakes wearing out before forty thousand miles. Even the costs for repairs seems higher then normal, as the parts if they are available, seems to be also high in costs. The only positive thing I can say about the Ford Flex, is that it does have all the necessary room a growing family would ever need. Including a very comfortable ride, but the mileage is below average and remember parts are costly. Including tires, and tune-ups, but other then that, not for the average or below average income family. For the costs are above average, anyway, up to the family and your choice. Good luck and God Bless.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
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So Good, there's no Place for Lincoln

A few years ago, Ford realized it was building the best trucks in the world, but their automotive product was mostly junk. The Flex is one of the results of moving some truck people to the car side. The familiar drop down angle on the original Super Duty side window is prominent in the new headlight and grill assembly. To me, it's a homage to the truck line. Not a bad image to take away considering the F series is the best selling vehicle in America. The F150 is using this same angle in it's headlights and side windows too. Pulling up next to a F150 gives a sense of size and power since you can find the 3.5 ecoboost in either and this baby is nearly 18' long...another reminder that this was built by truck people. Angles aside, this is a traditional box on box design that takes on a low and sleek look from a distance compared the the Suburbans, Explorers, and GMs two crossover twins with back fat. Inside is where this car really shines. Large seats that support your thighs all the way to the knee joint, room everywhere cubbies everywhere, Heated seats, Cooled seats, 2nd row heated buckets that slide and recline and a third row that is basically for kids or adults on a short distance. By the way for a certain 11 year old girl, this is the preferred seat no matter who else is in the car. Overhead heating and cooling that really works assures comfort all through the cabin. What puts this car over the top as the finest highway cruiser in the country is the refrigerator freezer hidden in middle console in the back seat. A phenomenal Sony 12 speaker stereo that blasts, Large comfortable seats with 12 way power power lumbar, power tilt and telescopic steering wheel a smooth ride, nearly 400 hp, adaptive cruise control, make you want to drive hundreds of miles. The small 18 gallon tank makes you stop more than you want. 23 on the highway and about 18 or 19 in town can be expected with the Ecoboost. The bad reviews have come from the people not understanding the radio and HVAC controls. The professional car reviewers are all wrong about the MyTouch Sync. There is a learning curve, but once you understand it's workings and capabilities, you won't want a car without Sync. A few days reviewing a car isn't enough time to understand how this elaborate system works. If you enjoy technology, you will want MyTouch Sync. Right now, Ford isn't selling tons of Flexes and for me, that's a good thing as I don't see myself coming and going all day. If you want a big comfortable car with utility, you can't do a lot better than Flex.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Does recommend this car
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Unique!

When Ford came out with this vehicle, we thought it was the ugliest exterior design ever - a big rectangle box or a big toaster as another reviewer called it. However, when we started looking for a new vehicle with as much room as our 2009 Taurus SEL, we could find no other vehicle to look at than the Flex. Mind you, we did not look at any other brand than Ford since we are a Ford family. We looked at the brochures, used ones and new ones before making up our mind that the Flex was the vehicle we wanted. During this time, I noticed that there aren't a lot of these vehicles on the road and there aren't very many available at any one dealership. Not only that, I decided upon a very distinct color which became very difficult to find, the ginger ale (green/hints of gold). We found only one! Fortunately, it happened to be in our area. It also had the black roof and black painted rims. The look is AWESOME! The roominess, ride, drive ability,cargo space, and options just make this car a better choice. Ours was bought "new" with 14,000 miles on it (dealer driver, never titled). It has AWD, heated/cooled front seats, 60/40 second row seats, power third row seats/liftgate, active park assist, appearance pkg., remote start, multi-panel vista roof, tow pkg., and leather trimmed seats with perf. gray inserts. I especially like that it is NOT a minivan since we are older. We will be transporting our grandbabies as they come along, but mostly we will be using the vehicle for pleasure, travel, and errands. My husband loved using the backup camera when unloading and loading our jet ski. Our son and daughter-in-law just bought a Flex SEL, obviously without some of our features, and they love it! So, two families who love the uniqueness of our vehicles, two Flexs, and four extremely happy drivers/owners!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
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love our Flex didn't know they even existed

Have only had it a month. Love it. Very comfortable. Love the electronics. But gas mileage is not near what is advertised.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Two Months and No Complaints

I bought my new 2013 Flex in February 2014 and so far I'm exceedingly pleased with its performance, the ride and handling. As a senior citizen I especially like how easy it is to enter and exit the vehicle with its lower floor and higher roof. One very thoughtful innovation is the wrapped under outer door skin. No matter how much road dirt attaches to my car, the rocker panels are always clean when you open the doors. No more dirty pant legs! Power from my V-6 eco-boost engine seems phenomenal and it travels very easily at high speeds. I've transported seven passengers on several occasions quite comfortably and without complaints. The perforated leather seats are quite comfortable. The fact that they are also heated and air conditioned is a definite plus. My wife especially likes the big screen that allows you to navigate through all the information somewhat easily (once you study the owner's manual).

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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