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2020 Ford Fusion consumer reviews

$23,170 starting MSRP
side view of 2020 Fusion Ford
(78 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.7
Explore the 2020 Ford Fusion
Shop the 2020 Ford Fusion

Awful overall, underpowered nightmare.

Awful overall, underpowered nightmare. The seat heaters got hot randomly, the engine got a vapor problem after 30,000 miles and it is an awful trap of a car. I have no doubt it will break down again very soon.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 2.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
1 person out of 1 found this review helpful. Did you?
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Built Tough

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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Bad Transmission

Only bad thing about my car is 6mons after purchase transmission was wonkers. Now, found rust on my trunk people come on. Hoping its still covered under warranty!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
7 people out of 7 found this review helpful. Did you?
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Miss the Fusion.

I find it interesting that 3 years after the fusion went out of production people are still writing about how they like it and so it's very interesting Ford has not offered anything to truly replace it. The Mach e is way to expensive, and does not have the range. I love our Fusion, and at my age it will be my last car. I understand why Ford dropped the Fusion I just think it was the wrong decision. Other manufacturers saw that market and the opportunity ,ford said you can have it.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
10 people out of 10 found this review helpful. Did you?
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My 2020 Fusion S love the style and ride. 175 HP

Love the style got the2020 S model put I upset it didn’t have a cd player in it got the 2.5 motor made by Mazda 175 HP . Not fast but OK 👍 rides great. Still turns head till this day or maybe because mines white looks like an undercover police car with tinted windows it has .

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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One of the Best Cars I have owned

I absolutely love this car. One of the best investments I have ever made. This is the Third ford vehicle I have owned. Its got a really smooth ride. I love the safety features. I drove my Fusion from California to Ohio and back. I was averaging 725 miles to the tank. My only disappointment is that they no longer make the Ford Fusion Hybrids.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
10 people out of 10 found this review helpful. Did you?
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Cant take the Ford out of me

I'm a Ford person. You cant get the Ford out of me. I have always liked their style and features. And the price of my Fusion was a plus. I have always owned a Ford vehicle and they always step it up to keep my interest intrigued. All of the Ford vehicles I've owned were comfortable, sturdy, great power (motor wise) and fancy for me.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
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Smooth Ride

I really enjoy my fusion, For a small car it has a pretty good size trunk, I have 2 car seats & still have room for someone to sit in the middle, the safety features are nice, but I like that I can turn off the features I don’t want. Great gas mileage & smooth ride.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
8 people out of 9 found this review helpful. Did you?
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Safety features are awful!

Safety features are too much and a little dangerous. The autocorrect when you go towards the line was the worst. When I had a semi veering into my lane, I had to go into the emergency lane a little and it was fighting me.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
15 people out of 33 found this review helpful. Did you?
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I love the car, have always had Fords, great car

Love the car, had a 2005 Taurus , that run like a new one, but figured time to get a new one. Always had best of luck with a Ford

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
8 people out of 8 found this review helpful. Did you?
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