Extremely Disappointing, Acceleration terrible,
Extremely Disappointing, Acceleration terrible, dangerous, service terrible. Depressing accelerator, merging into traffic, vehicle lost power in traffic, almost causing a serious accident. It bucks accelerating from idle. Dealer general manager said putting in sport mode alleviates the problem, drivers side cluster display randomly goes blank, black screen, no speedometer, critical gauges causing a known major safety recall. Genesis Customer Care (hung up on me, very rude) doesn’t know how to fix the problem in my vehicle, dealer/service advisor/mechanic at first didn’t know how to fix the problem until, “I” the customer doing the research how to fix the software problem, submitting the instruction documents to the dealer, only to be told they don’t have the tools to apply the software update. Still in Limbo, two weeks, waiting for the fix. A major mistake purchasing a Genesis. I don’t recommend buying a Genesis.
- Comfort
- 4.0
- Interior
- 4.0
- Performance
- 1.0
- Value
- 1.0
- Exterior
- 4.0
- Reliability
- 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
I decided on the 2026 Genesis GV80 after test driving a
I decided on the 2026 Genesis GV80 after test driving a Cadillac Vistiq and Escalade IQ as well as a Lexus TX and found the comfort, quietness, and ride quality far netter in the Genesis. The only vehicle that came close to the GV80 was the Hyundai Palisade Hybrid Caligraphy which I was trading in.
- Comfort
- 5.0
- Interior
- 5.0
- Performance
- 5.0
- Value
- 5.0
- Exterior
- 5.0
- Reliability
- 5.0
- Purchased a New car
- Used for Commuting
- Does recommend this car