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2021 Jeep Grand Cherokee consumer reviews

$32,110–$43,855 MSRP range
side view of 2021 Grand Cherokee Jeep
(65 reviews)
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior 4.7
  • Performance 4.6
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.6
Explore the 2021 Jeep Grand Cherokee
Shop the 2021 Jeep Grand Cherokee

I just love everything about my 2021 80th anniversary

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
0 people out of 0 found this review helpful. Did you?
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Perfect New England Vehicle !

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
11 people out of 12 found this review helpful. Did you?
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What can you expect for over $60,000.00, sucks!

Not happy with the stereo system for starters, when put into reverse makes wierd growling type noises? Now engine sounds like a worn out old car with mega lifter noises?? I expected way more from jeep and over $60,000.00 spent. Not happy, only 7000 miles on the rig and thinking about trying to trade for something else!

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 2.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
31 people out of 44 found this review helpful. Did you?
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GREAT SUV - GOES ANYWHERE

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
15 people out of 15 found this review helpful. Did you?
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Out of service 31 days

I am totally amazed that the rating is over zero, ours has been in Naples dealership for 31 days as of today. Waiting for parts on the 14 recalls. We've had horrible response from the dealership regarding taking the junk back. It's a 2021 L model. Very low mileage of course, it lives in the service department.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 3.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Transporting family
  • Does not recommend this car
30 people out of 38 found this review helpful. Did you?
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Frustrated but happy

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
10 people out of 11 found this review helpful. Did you?
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Best Jeep Ever!

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
12 people out of 14 found this review helpful. Did you?
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5.0 hemi cam shaft will need to be replaced

Nothing but problems. You will first have to replace water pump and radiator after you leave the lot. And cam shaft will eventually have to be replaced . Mine was right after warranty expired. 5.0 hemi cam shaft will need to be replaced $5000 repair cost.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
12 people out of 26 found this review helpful. Did you?
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DONT BUY JEEP. SAVE YOUR MONEY

I just recently purchased a 2021 jeep grand cherokee trailhawk 2 weeks ago, may 4th 2022. Within the first week, the panoramic sunroof leaks like crazy, the back up camera is pixelated and looks like a cartoon, and the service air suspension icon is on already, and haven't even taken it offroad. Do yourselves a favor, and avoid the jeep brand, and buy something like a hyunday palisade or something else. You'll thank me later

Rating breakdown (out of 5):
  • Comfort 2.0
  • Interior 2.0
  • Performance 2.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
13 people out of 26 found this review helpful. Did you?
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Great value and luxury

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
21 people out of 23 found this review helpful. Did you?
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