2023 Lexus NX 350h consumer reviews

Excellent choice for hybrid with that added performance feature. Well worth the $ when compared to other hybrids. Complete luxury package for less money. Handles perfectly on the road.

Honest review! Just want to share my experience with this car. I bought a 2023 NX 350 almost fully loaded brand new. We have owned it for the past month and a half and we only got to have it in our garage for 2 weeks and now it's just been sitting at the dealership. Let me tell you why. When we first got it it was great, it was smooth, quiet, beautiful to look at, interior was red, big screen, everything we ever wanted and it was a joy to have it. Literally 2 weeks later of owning it the car started making weird noises from the cabin, with each day more plastics started to rattle all over the cabin at the point when it was just annoying and undrivable experience, now it's just been sitting at the dealership with no hopes of fixing the rattles because it's just the way the car was designed and built, Lexus choice of materials and design was very poorly executed. We are now at the process of a lemon law buyback. After they purchase that tractor back we going straight to Mazda and getting us a CX-50 because it's a way better built vehicle.

We got a 2023 Lexus 350h in early December for my wife. Here are my impressions after 1st month of ownership. First, this isn't a "luxury" SUV. Yes, it is somewhat premium, with nicer quality interior and somewhat more quiet than a RAV4, for example, but it doesn't reach the same standard as true luxury brands line Mercedes or BMW. I would out if half-way between mainstream SUVs like Ford Escape and RAV4 and real luxury brands. It is comparable to a Mazda or a nicely outfitted KIA or Hyundai. The most redeeming characteristic of this car is mileage. When one buys a supposedly luxury vehicle, one expects a combination of comfort and driving dynamics. The NX falls short on both. It is reasonably peppy, but definitely not fast. Handling and steering is just like any other compact SUV, nowhere near as engaging and precise as any of the German brands. The interior is reasonably quiet, except when you hit the gas. The engine is noisy and has an unpleasant harsh tone. It is acceptably quiet at moderate highway speeds and gentle city driving - but so is my daughter's KIA Soul which cost 1/3 of the Lexus. The ride is stiff, but the stiffness doesn't reflect good cornering performance. The seat back are nicely shaped, but the bottom cushion suffers from the same problem as all Lexus and Toyota vehicles - it's very narrow and short. I am 5'7, 160 lb, and I find the seat to be midget-sized. My knees hang in the air with no support, making longer drives very uncomfortable. Cargo space is very small for the size of the vehicle and, unlike its German counterparts, it basically can't tow (2000 lb "tow package" is ridiculous). It's too early to say if it will be reliable, but with only 500 miles it's already showing the same rattles and squeaks as all Toyota products. It WAS quiet for the first few days, but now the plasticky interior is already rattling when driving over uneven surface.