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2014 Lexus Rx 350

2014 Lexus RX 350

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4.1
Average based on 21 reviews
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability
1-10 of 21 reviews

Disappointing!

by from New Smyrna Beach, FL. on February 1, 2014

I have owned 38 cars in my lifetime and my wife and I both love cars. If we had never owned a Lexus before, I probably would have been satisfied with this one, but I am not. We traded in a 2008 Lexus ...
I have owned 38 cars in my lifetime and my wife and I both love cars. If we had never owned a Lexus before, I probably would have been satisfied with this one, but I am not. We traded in a 2008 Lexus RX350 with 70,000 miles for this 2014 RX350. First, the improvements over our 2008 are nicer exterior styling, better cornering capability, better sounding 12 speaker audio system, blind spot monitoring system and quieter interior. Now the negatives. After 3 months of ownership we only have 1,200 miles on it because we do not enjoy the reduction in interior quality compared to the 2008. The longer I have this vehicle, the more I notice cuts in quality. The carpeting and mats are thinner than on the 2008 model. The leather on the seats feels very thin. The back cargo deck is so thin that it bends underneath my weight (140 lbs.) when I have to crawl over it. The storage space under the cargo deck is so tiny that you can not even put the trailer hitch into it for safe traveling. The full size spare tire is now gone being replaced by a cheap space saver. Really? On a Lexus? And what annoys me the most is that I never know when the A/C compressor is on or off because Lexus was too cheap to put a lighted display button on the dash so that you could see if the A/C was on or off. You have to use the mouse controller and move through a few window screens to find the A/C window to see if it is on or off. Try doing that in bumper to bumper traffic without having a heart attack when you almost rear-end the car in front of you because you have to be looking at a display screen numerous times before finding the information that you want. A single button on the dash would have avoided this poorly designed system. I never had any of these issues with the 2008 and I expected that a newer vehicle would improve, not degrade the user enjoyment of the vehicle. I bought this SUV because of the high reliability ratings on the RX350 and our previous good experience with our 2008. But I now wish I had looked at cheaper vehicles if I was going to feel like I was in a cheap vehicle anyways. My fault, I accept the blame for that. But I will not be buying another Lexus if they continue to cheapen them like they did this one.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Towing

Does not recommend this car

16 out of 16 people found this review helpful. Did you?

Terrible Suspension

by from San Francisco, CA on February 18, 2015

We have owned 9 RX 350s. We made the mistake of buying this car, assuming it was designed like earlier models. Not so. Lexus completely redesigned the chassis and rear suspension. The car now has the ...
We have owned 9 RX 350s. We made the mistake of buying this car, assuming it was designed like earlier models. Not so. Lexus completely redesigned the chassis and rear suspension. The car now has the bumpiest ride imaginable. We had a long discussion with our Lexus dealer, and the maintenance manager explained the problem to us in great detail. The bumpy ride is due to the trailing arm suspension system, which was implemented to increase rear cargo space. He said that complaints about the bumpy rise were common among owners of Lexus 350 vehicles who had "upgraded" to newer models. We are in the process of recycling ours. The car has an unacceptably bumpy ride. We are mystified that this glaring defiency doesn't show up in "expert" reviews. I expect that these folks are so focused on performance and handling that they simply miss the fact that the car is unpleasant to drive.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does not recommend this car

8 out of 8 people found this review helpful. Did you?

Most reliable and comfortable car ever

by from Wellesley, MA on February 22, 2014

This is my second Lexus RX--- 1st one bought in 2004 and was best, reliable and more comfortable classy car ever owned. That one is still running and passed on to my son. The new 2014 is amazing- comf...
This is my second Lexus RX--- 1st one bought in 2004 and was best, reliable and more comfortable classy car ever owned. That one is still running and passed on to my son. The new 2014 is amazing- comfortable, powerful and has wonderful features. Lexus put a lot of thought into how to improve an already good car--- I'm sold-- will always be a lexus owner...
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

4 out of 4 people found this review helpful. Did you?

2014 RX350 Shortcomings

by from League City, Texas on July 12, 2014

The vehicle is too soft and does not feel like it is having good contact and feedback from/to the road. The engine misses at least another 30 to 50 hp in order to be called adequate and torque friendl...
The vehicle is too soft and does not feel like it is having good contact and feedback from/to the road. The engine misses at least another 30 to 50 hp in order to be called adequate and torque friendly. Here is the real kicker that precludes me from purchasing another Lexus. The electronic package is miserable, expensive, and useless beyond description. That "Mouse" thing for navigation is a joke and dangerous because it requires so much attention to navigate with that it is more annoying than useful. And to boot, the navigation system can basically not be used for anything while driving. It is disengaged until you stop. Imagine, you are looking for a hotel ahead in your travels but can not do so because you need to pull over to operate this failure of a system. Here is the biggest joke. After complaining to Lexus one is informed that Lexus decided, for you, to disengage this system while in motion since they think it is good for your safety!!! Yup, thousands of dollars for nothing while rolling. Climate control defaults to recirc air mode and does so every time you start the vehicle forcing you to switch manually to the air through mode. Explanation by Lexus, get this, this will save gas. Who cares or should care driving this car with very poor gas mileage anyway. You definitely will have to stop frequently when on the road in order to fill up. One disturbing thing is noted every time a door gets closed. The door panel, from the lower third down, as observed from the outside, flexes due to lack of stiffness. Wow, so much for rigidity. Makes one wonder how structurally solid this thing really is. The cruise control is in an awkward position to one's right leg and perhaps could be copied from Mercedes for a better fit and function. Otherwise, not a bad car but with some very annoying design flaws, mainly electronic stuff, that cost a lot and are not functional.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does not recommend this car

3 out of 3 people found this review helpful. Did you?

Finally she is Mine!

by from Marin, Tn on January 12, 2014

I have owned many cars. I wanted a Lexus in 2003. It has been 10 years, but I got it! Happy driver and happy riders because it looks small but is very roomy! Not to mention it looks great!
I have owned many cars. I wanted a Lexus in 2003. It has been 10 years, but I got it! Happy driver and happy riders because it looks small but is very roomy! Not to mention it looks great!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Lexus hype

by from Atlanta, Ga. on September 23, 2014

Bought a new 2015 RX350 with Navigation, Premium and Comfort Package. Looks great, that's about all you get for your money. It's actually a four- seater, I recognized this before I purchased. It is ae...
Bought a new 2015 RX350 with Navigation, Premium and Comfort Package. Looks great, that's about all you get for your money. It's actually a four- seater, I recognized this before I purchased. It is aerodynamically, engine and cabin noisy. I believe that Lexus design engineering specs are for 18" tires only. Anything different changes the whole dynamics of handling and performance. Interior material is of low quality. Mats are cheap and the technology can be befuddling at times. The biggest surprise was the fiber covered wheel wells. How will you get the mud and tar off. Also AC "ON" options are in cyber space. Quick AC path is to start in Auto then adjust. Most sales people don't tell you all or they just don't know.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does not recommend this car

3 out of 3 people found this review helpful. Did you?

Best Car Purchase Ever Made

by from Raleigh,NC on June 5, 2015

We have purchased 4 cars from Travis at our Lexus dealership and have not gone wrong yet! We have had our 2014 RX350 for two weeks and don't miss our 2008 one bit. Smooth ride, sleek exterior and has ...
We have purchased 4 cars from Travis at our Lexus dealership and have not gone wrong yet! We have had our 2014 RX350 for two weeks and don't miss our 2008 one bit. Smooth ride, sleek exterior and has that Lexus feel. Got the affirmation that we chose the right car 1 block out of the dealership. Pulled to a red light and the guy in the car next to us couldn't stop looking at the car. Looked up at us and gave us that nod that said GREAT CAR!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Driven A Lexus since 1990

by from Oklahoma on December 20, 2013

Love the style (that every other car copies) and the service is the best around. I have never had a problem or stuck somewhere because my car let me down. You won't see a Lexus broken down by the side...
Love the style (that every other car copies) and the service is the best around. I have never had a problem or stuck somewhere because my car let me down. You won't see a Lexus broken down by the side of the road
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Most reliable car I've owned

by from Morrison, Colorado on February 17, 2014

This is our 3rd Lexus. Needless to say we are definitely Lexus people now. We love the car, the care we get and the value we receive.
This is our 3rd Lexus. Needless to say we are definitely Lexus people now. We love the car, the care we get and the value we receive.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Transmission problems

by from IRA LEXUS BEDFORD NH on May 1, 2014

I just bought a brand new 2014 RX 350 SUV from IRA Lexus in Bedford NH. When we driver the car home, the car vibrates when switching gear. The transmission was defective and needed to be replaced. Sho...
I just bought a brand new 2014 RX 350 SUV from IRA Lexus in Bedford NH. When we driver the car home, the car vibrates when switching gear. The transmission was defective and needed to be replaced. Shocking...
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Transporting family

Does not recommend this car

2 out of 2 people found this review helpful. Did you?
Our Expert Review: 2014 Lexus Rx 350

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