Skip to main content

2021 Lexus UX 250h consumer reviews

$35,200 starting MSRP
side view of 2021 UX 250h Lexus
(12 reviews)
91% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.7
  • Value 4.6
  • Exterior 4.8
  • Reliability 4.9
Explore the 2021 Lexus UX 250h
Shop the 2021 Lexus UX 250h

Overall happy

I have had this car for 6 months now and overall I am happy with my purchase. I have not driven it in snow yet- my previous car was a Subaru crosstrek that did well in the snow, I got the AWD UX but it is lower to the ground so we’ll see how it does in comparison. The cup holder/controls situation is annoying. The cup holders are directly in front of the buttons so if you put a cup in there your moving it around to get to the control buttons- annoying. The remote start through the app is spotty for me. It at times takes multiple attempts to connect to get it to start- and not just when im in an area of bad service. The wireless charging which I thought would be useful is not. With CarPlay you have to have your phone plugged into the USB for it to connect. So there’s no point in using the wireless charging. Which also charges very slow. The interior is small and was an adjustment compared to previous cars because I feel the windshield visibility was lower. So far this hasn’t been a problem because there is so many safety features- blind spot, lane keep, cross traffic monitoring. Because of all these my insurance only went up by a few dollars a month when switching. I do not mind the track pad but a touchscreen would be a nice upgrade in the future, and I do agree that the analog clock on the dash is dumb. I did recently hit a trash can that knocked my mirror off. Due to all the special things the mirror had this is estimated nearly $1,000 to fix. Which I think is a lot for a mirror and something that could easily happen. Some models have auto retract mirrors- also would be a nice upgrade in the future. I will say I had a friend replace the mirror and when he disabled it to replace it I got a call from Lexus stating they were alerted there was an issue with my mirror. That kind of prompt service is nice. No spare tire as the car has run flats- I haven’t had any issue yet but we’ll see how annoying that is when the time comes. I do drive a lot but I feel they are frequently calling me saying I need to rotate the tires. I’m not sure if this is a run flat thing or a Lexus thing. But it’s just annoying to schedule every couple months.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
Yes No

Happy with my ux

Quick & fun to drive ! Good on gas ! With AWD I had no issues driving in winter. not having a spare is concerning . It comes with run flat tires . When I had a flat I had to wait to be towed Although I was able to drive to a safer location.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
8 people out of 8 found this review helpful. Did you?
Yes No

Controls and cup holders need re design

The cup holder placement makes it impossible to reach your phone on the charger or any of the comfort controls if you have a cup(s) in them. Bad design.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 2.0
  • Performance 3.0
  • Value 3.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
4 people out of 12 found this review helpful. Did you?
Yes No

The design of the vehicle is excellent.

LEXUS 2021 UX 250h - It is very fuel efficient. I am very happy with the vehicles. The vehicle is good, well designed, pretty comfortable and is very responsive.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
16 people out of 19 found this review helpful. Did you?
Yes No

Awesome car to drive

Great style ,gas mileage ,awesome safety features.Car insurance went down $40 per month due to high safety ratings.Dealer ship did an excellent job in showcasing the car and explaining all the new features.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
Yes No

This is sharp

I just took this home last night and I’m in love. The ride is so smooth and being a hybrid it’s so quiet and I just love the beauty of it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
Yes No

Most enjoyable car I've owned!

I'm still learning how everything works, but it is fun learning. I thought when I bought my 2015 Subaru Forrester I would never own anything else until I bought this 2021 Lexus UXh. What an amazing car. I will never own anything else now.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
6 people out of 6 found this review helpful. Did you?
Yes No

Weird but cool

I had 2 NX fsports. Loved those. But moved downtown and wanted a cheaper alternative. It’s a great little urban car and doesn’t take premium fuel. The gas mileage is almost double. Not luxurious but practical and efficient.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
Yes No

Most reliable car I've bought.

This car is sturdy, reliable and has all the bells and whistles. It is very stylish and cute. I would definitely return for another vehicle.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
Yes No

Great car!

I'm excited about leasing my UX250h. It's just the right size for me. I love that it's an AWD too. Looking forward to my experience.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
Yes No