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2018 Mazda CX-5 consumer reviews

$24,150–$25,450 MSRP range
side view of 2018 CX-5 Mazda
(275 reviews)
94% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.8
  • Performance 4.6
  • Value 4.8
  • Exterior 4.8
  • Reliability 4.7
Explore the 2018 Mazda CX-5
Shop the 2018 Mazda CX-5

Most luxurious and well-functioning

the shifting by this automatic transmission is so smooth you have to put window down so you can hear the engine to even detect it. It's easy also to leave the car running when you park it (accidentally) because it's so quiet. It's got all it's competition in acceleration and responsiveness. We have a few incidents where lights on 'auto' and other drivers inform us that we have no taillights. still figuring that out.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Went from a Jeep Rubicon

Stylish, Plenty of room/trunk, look of a high end vehicle, great safety features and in car navigation/stereo/bluetooth screen. Great Gas mileage. Exterior and interior color choices are beautiful. The AWD handled well in snow. The higher class in comparison to cost is well worth it and blows out the competition in a crossover. The leather seats are so soft and in the summer doesn't create it to be too hot. The heated seats in the winter are excellent. The dual climate control is a great feature for driver and passenger. The trunk/rear creates a large amount of space with the rear seats down and ability to do a split with the seats in the event you only need a portion of the rear to be enlarged. Don't mistake the engine size, there is plenty of power packed in this vehicle. It is an excellent ride especially if you do a road trip. All safety features or warning can be changed to sounds, vibrations or off. Lane assist, brake warning if you get too close to a vehicle, side mirror vehicle detection for land changing. The cruise control is simply amazing in the feature that you set the speed and as you approach a vehicle it adjusts to slow down, you never have to brake or adjust speed. You can even set the distance that you want to the cruise control to monitor, it is adjusted by car length. Mazda also created a safety feature in regards to the infotainment system. It is extremely unique and took me some time to get used to but the dash has the screen which is a touchscreen but disables once drive is engaged. Sounds annoying but it is for your safety. In the center console there is a 5 button toggle area that allows you to use the system instead. Think about it you lean your arm on the console and what is more natural than to just use your free hand to "toggle". Once you know all the buttons which is where the challenge and getting used to falls in, your eyes are on the road and you can maneuver calls, music etc. I would also recommend reading about their skyactiv technology it is fascinating and other vehicle Makes have tried to "buy" this technology off them to use. Mazda is not a huge advertiser which I appreciate because their cars do the talking but the downside is they are often forgotten as a contender. I can't say enough about this car and brand and have talked about it to everyone I know. Give it a test drive at least to look at it, I entertained a used 2016 which I very much liked but the 2018 was in the same price range if you can believe it and totally amped up the features and aggressive look. My package was the Grand Touring - well worth it!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Excellent Value

The SUV drives like a luxury car. Full of great upgrades at an affordable price. Very stylish look. Very impressed with how much they packed into a mid-size SUV.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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My first and last MAZDA... go with Honda Toyota

I regret not getting a CRV. I got the touring trim and few weeks after getting the car I noticed that the rear right seat makes noise whenever I go over a bump with a passenger in it. I took the car to the dealership and they told me that was how the car was made after they took it in and couldn't fix it. So if you want a car that the seat makes noise when you go over a bump then this is the car for you. A brand new 33k car should not be making me feel like this. Customer service is bad and not only at the dealership (Mazda of New Rochelle) but mazda customer care is bad as well. Overall please stay away from this car if you don't wanna regret wasting your money. Go with a Honda and Toyota at least they won't tell you they built the car to make noise when you have a passenger in it.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 4.0
  • Performance 2.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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It is smooth, strong, steady and safe.

The new CX-5 (2018) is a very interesting combination between the smooth and steady drive of the Mazda 3 with the strength of an outdoor trusted car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Best car I have owned

This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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CX5 Mom Car

Feels spacious, so quiet, handles easily, enjoy all the hands free ammenities. Feels like a luxury care at and affordable price. Can’t wait to take it i t he snow!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Luxury at a much lower price - LOVE my CX5!!!

absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love my 2018 CX-5 Grand Touring

I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Great car.

Very comfortable car. Good mix of tech. We love the car. AWD is nice touch. Would buy again. Own two Mazdas, a car and SUV.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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