Normally I think of “first class” as a pretty normal declarative phrase. No, really, how often do you hear that service was first class; the guy is first class; classy, classy, classy. But what impr...
Normally I think of “first class” as a pretty normal declarative phrase. No, really, how often do you hear that service was first class; the guy is first class; classy, classy, classy. But what impresses us the most is forthright human interaction. Honesty beyond doubt as noted in the voice, the eyes, the knowledge, the results.
Enter Vadim Russu. My wife, Mary, and I were delighted with this man, his knowledge, his patience (our first Mercedes Benz) his personality (he’s so understated he’s perfect for his job, and I’ve casted theatrical projects), his interest in us (he was delighted that our grandson was born during the sales process, and followed up on our wonderful news). Now once Mary and I decided on the C250, a 2013, Vadim and I got to an eye-to-eye understanding quickly . . . over the phone, messaging, and of course in person. The rest was easy. Neil Turry as I understand it was behind the scenes and I knew the first requests were answered and accommodated very fairly. Lisa Brennan was a joy to work with and made our financing structure very easy. Finally, Diane Evans patiently delivered our car as if she were delivering another baby to us; but this time our baby and not another grandchild. It was a pre-owned C 250.
Now when have we been treated like royalty when buying a car? Let alone a “used” car? Absolutely never until we first contacted Vadim Russu.