2014 CLA-Class

Consumer Reviews

2014 Mercedes-Benz CLA-Class

$12,742 - $33,810  MSRP Range
2014 Mercedes-Benz CLA-Class

Review Score

4.5 out of 5 stars

4.5

80 Reviews
Score Breakdown
4.5 out of 5 stars Comfort
4.4 out of 5 stars Value for the Money
4.6 out of 5 stars Interior Design
4.6 out of 5 stars Reliability
4.6 out of 5 stars Performance
4.9 out of 5 stars Exterior Styling

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What Drivers Are Saying

1 - 10 of 80 reviews

4 out of 5 stars

Awesome but rough

by 007 from Montgomery TX on Thu May 01 2014

This car is awesome in every way, exterior, interior, gas milage, power when you need it. My ONLY complaint is that it does not absorb bumps well. The suspension is very tight which is great for handling but rough on your tail bone.

4 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a New car

Uses car for Just getting around

Does recommend this car!!

12 out of 12 people found this review helpful. Did you?

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5 out of 5 stars

Boy is this CLA a good looker.....

by Listerdeena Dumfoot - Wank from Canyon Country, Ca on Thu Jul 02 2015

I love the look of my pretty baby Benz more and more.......I'm not in love with the standard 17" wheels as they seem a bit small. Also no sunroof, how can MBZ not include moonroofs on the base model, how ridiculous......hello Audi and BMW always do....I wish her engine was a skosh quieter and for Heaven's sake, why not beef the flooring with much more sound deadening insulation so I don't have to hear any road noise. Other than that, she's a beaut and oh so pretty at night with her LED lights............a little bored of the light blue color but it was used when purchased. Last thing was prior owner left a foul seat odor that is hard to deal with...use imagination, girls

4 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a Used car

Uses car for Off-roading

Does recommend this car!!

11 out of 11 people found this review helpful. Did you?

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5 out of 5 stars

Perfect for Emptinesters

by Sensible Driver from San Diego on Mon Aug 25 2014

After going back and forth for months (SUV vs Sedan, Gas hog vs. Gas Sipper, Style vs. Functionality, Customer Experience vs Marginal Support, etc) we finally find a vehicle that met all out expectations. The car is right for us. Emptinesters with active lifestyle who don't want the larger vehicle mind-set. First the quality, its first rate - there are no glaring glitchy gimmicks or unnecessary details. Though I do love the ambient lighting. Secondly, 38 MPG without giving up the horsepower and its nimble and surefooted enough to move when you need it too. Who wouldn't love that?! Sure, the ECO system gets some getting used to -- but 38 MPG!! I'm no idiot!! Lastly, the styling and design -- wow, its got great looks, the right lines, the right angles and the right amount of room for us.

5 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a New car

Uses car for Just getting around

Does recommend this car!!

5 out of 5 people found this review helpful. Did you?

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2 out of 5 stars

Worst car I ever owned

by Ronin551 from Seattle, WA on Mon Jun 25 2018

I bought a CPO 2014 CLA 250 in August 2017. In the following 8 months it was in for repairs 5 times. The transmission was erratic and it suffered from multiple "check engine" failures. Most unreliable car I ever owned -- and I once owned a 1976 MG Midget.

3 out of 5 starsComfort
2 out of 5 starsValue for the Money
4 out of 5 starsInterior Design
4 out of 5 starsReliability
1 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a Used car

Uses car for Commuting

Does not recommend this car!!

3 out of 3 people found this review helpful. Did you?

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5 out of 5 stars

Someone got the tire info wrong

by noverber charlie love sports cars from Fredericksburg Va on Tue Sep 16 2014

Someone said tires are $650 each. You can buy tires for a CLA at Tire Rack for between $125 and $250 each, all day long.

5 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a Used car

Uses car for Just getting around

Does recommend this car!!

3 out of 3 people found this review helpful. Did you?

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5 out of 5 stars

Great Buy-looks-solid feel.

by Car Bluff from upstate New York on Wed Dec 11 2013

Just picked up my first Benz- a CLA 250. Only $34,000 including freight. Great performance, comfortable ride, luxury, and superb mpg. Getting 35 mpg on highway, and 25 mpg around town. Heated seats, auto wipers, air, deluxe sound system, leather like seats without the extra cost. Don't believe the expert reviews that claim high engine sound, and other negatives. There are none. This is a luxury car at have the price you would pay for other Benz's, BMW's, Audi's, Lexus's, etc. I love my Benz.

4 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a New car

Uses car for Just getting around

Does recommend this car!!

3 out of 3 people found this review helpful. Did you?

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5 out of 5 stars

Most reliable car i?ve owned so far.

by Alireza from Tustin, CA on Wed May 09 2018

This car gives you everything you want. Luxury and sport at the same time. It?s a fastest 4 cylinder with 355 hp and if ypu put it on comfort and go for a long drive in freeway it gives you up to 33mpg and city up to 21mpg. The style is very nice everything is black exterior. The amg seats that made by recaro holds you in one spot when you sit in it and drive it on the corners or...

3 out of 5 starsComfort
3 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a Used car

Uses car for Transporting family

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?

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5 out of 5 stars

Good car

by New car buyer from on Fri Apr 25 2014

Read a lot of reviews about this one. It's a mercedes afterall, so having to shell out more money for more premium options is not all that surprising. Being 5'3 the space isn't a problem at all. Was considering the mazda 6 and that car ended up costing about the same as the merc with all the options I wanted... so went for merc anyway.

5 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
5 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a Used car

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?

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4 out of 5 stars

I love my CLA250 Sedan (4 doors!)

by Panchito Escombros from West Covina, California on Sat Nov 09 2013

Although I got the bare bone (without the bells and whistles) I love the car. I took it to Vegas from LA and I did 41 miles per gallon. It is powerful when you need that extra kick, and very smooth. I wanted a GPS, but considering I have a smart phone, I save some money there. The trunk is roomy.

4 out of 5 starsComfort
4 out of 5 starsValue for the Money
4 out of 5 starsInterior Design
4 out of 5 starsReliability
4 out of 5 starsPerformance
5 out of 5 starsExterior Styling

Purchased a New car

Uses car for Work

Does recommend this car!!

2 out of 2 people found this review helpful. Did you?

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4 out of 5 stars

Quality Car

by Joshman from Houston, TX on Tue Aug 07 2018

You will get quality for the price you're paying for this vehicle. Handles well, nice leather seat, awesome sunroof. and above and beyond service from the dealership.

5 out of 5 starsComfort
5 out of 5 starsValue for the Money
5 out of 5 starsInterior Design
5 out of 5 starsReliability
0 out of 5 starsPerformance
3 out of 5 starsExterior Styling

Does recommend this car!!

1 out of 1 people found this review helpful. Did you?

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Our Take on the 2014 Mercedes-Benz CLA-Class

The 2014 Mercedes-Benz CLA45 AMG has fast moves, slick styling and luxury in spades, but its hefty price tag and disappointing transmission keep it from being truly outstanding.

Mercedes-Benz has a hit on its hands with the new CLA-Class "coupe," a subcompact four-door the company is using to attract new customers. But if the CLA250's turbocharged four-cylinder just isn't fast enough for you, there's this: the CLA45 AMG, which has the most powerful turbocharged four-cylinder engine you can buy anywhere, a sportier suspension, big wheels, bolstered seats and a much more menacing exhaust tone. Our own David Thomas found the regular CLA250 to be more style than substance, with a ride that bordered on... Read More