2016 Mercedes-Benz GL-Class consumer reviews

I have been driving a GL 350 for 12 years. (-) After approx 10 years, repair costs went up significantly. Had to re-do all air suspension system. Also the automatic trunk lid had to be repaired 3 times. Lots of other parts as well. Times when a Mercedes would make a million km and continue to be driven in Africa are over. (-) connectivity to smart phones is a drama (-) Back seats are not comfortable. (+) great driving, highly secure even at high speeds (+) I love the exterior design (+) impressive performance, off and on road

The GL450 is a roomy vehicle with a usable 3rd row that quickly folds away flush into the floor for spacious cargo room. The car is stable on smooth roads and comfortable, potholes, man-hole covers and other obstacles in the road can cause the suspension to jump around a little more than expected...the rear will jump over a few inches one way or another, but overall it drives well. Acceleration isn't what it used to be with the larger twin turbo V-8, but it's still very respectable. The biggest advantage and worth the trade-off is the much improved fuel economy. Front seating is sufficient, not spectacular though...I've take a few 700 plus mile trips and I'm happy with the comfort level, just wish the front seat bases could tilt a little higher in the front. Gauges and instruments and radio are easy to use and fall within reach...the temperature controls could be a little more modern for a 2016 instead of the rotary dial...but they work. NOT a fan of the transmission shifting on the column...it frees up the center console, but it's easy to confuse early on with blinkers, wipers, etc. The seats are heated but at this price, they should also be ventilated/cooled. I haven't had it long enough for reliability, but from what I've read it's decent. Towing capacity is 7500#...I have not tried that yet, but would think that's a little more than an SUV this size should be towing...my intentions will be much smaller adventure trailers and possibly a boat, but no large car haulers even though they may fall within or under 7500#. I'm looking forward to this car as it's my first Mercedes, a departure from our Audi and BMW stable of cars we own and have owned in the past.

very pleased with the service. Customer service is very friendly and helpful. Maggie is our go to representative, if she isn't around, we feel that the staff is just as helpful and courteous. It is also great how they appreciate the military (discount on services). We feel that they are honest. it is very easy to book appointments (online or phone) Would definitely recommend!

The 2016 Mercedes-Benz GL is one of the top vehicles in the luxury large SUV segment. It has an upscale interior and plenty of space in all three rows. It also has a selection of powerful engines, composed handling, and excellent gas mileage in the base model. Adult-friendly seating in all three rows Poised handling for its size Great gas mileage with GL350 Potent engine lineup

We recently bought a GL 450. It is packed with so many features I didn’t even know existed. I love driving now. Even my kids who do not like to sit very long love going for rides in the car. It is so spacious. I also feel so safe driving it which is a huge plus for me considering my last car was totaled from a drunk driver hitting me (hence why we got a new car). I would not recommend this vehicle to someone who doesn’t need a big car because it is huge! I love all the space though.

Traded up from a 2012 Mercedes ML350 4Matic to a 2016 GL550 4Matic. Twin turbo V8 delivers smooth and quick AMG power across the powerband, snappy passing; excellent long distance highway driver and amazing performance in snow. Cabin space is full of supple leather with subtle wood accents and tasteful accent lighting. Controls are sensible and in keeping with most Mercedes models, steering is precise and responsive. Compared to my present and past G500s the GL is a welcome change to a sport SUV cruiser with improved torque and towing power. Still under warranty and performing flawlessly.

This car worth to buying.The style,The safety,the price,and the way it drives just unbelievable.i won't get an SUV but the GL550..I am shopping around for one and hopefully I will have it soon.

Bought used end of ‘16 thankfully. Sticker over $100k, paid $80,000, sold in 10/2019 for $36,000. Burned through Continental Tires every 15k miles. Suspension problem at 48k miles that was “sorry your warranty doesn’t cover this!” Ouch, $800 repair. Overrated counterintuitive electronics and voice control. A fast V8 SUV, heavy and safe At 15mpg.

It meets my needs and is cheap to operate and comfortable to drive. I can drive it for 8 hours at a time and do not feel cramped and II am a large man.

This car has all the bells and whistles...just perfect. Room, luxury, extra features, rides outstanding, quality, rides amazing, heated seats and steering, dvd, fold down seats in the floor. overall mercedes has it all