Mercedes-Benz SLC 300 Recalls
NHTSA safety recall results (3)
Communication: auto crash notification
- Recall date
- 2022-05-19
- Recall no.
- 22V365000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Recall consequence
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Recall action
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Electrical system: Software
- Recall date
- 2021-02-04
- Recall no.
- 21V058000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Recall consequence
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Recall action
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Electronic stability control (esc)
- Recall date
- 2017-05-08
- Recall no.
- 17V308000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015 SLK 250, 2016 SLK 350, 2016-2017 SLC 300, and 2017 SLC 43 AMG vehicles. In these vehicles, the electronic stability control (ESC) system software may incorrectly keep the brakes slightly applied.
- Recall consequence
- If brake pads are constantly applied over long periods of driving, the brake components may heat up, affecting braking performance and increasing the risk of a crash. Additionally, the dragging brakes may overheat, increasing the risk of a fire.
- Recall action
- MBUSA will notify owners, and dealers will update the software for the ESC system, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
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