2023 Mitsubishi Outlander consumer reviews

I bought a new 2023 Outlander which now has around 15K miles. So many issues with it, and none of them are being fixed by the dealership. Couple of months after I got it, the info center started to randomly go out. It has wireless CarPlay but the phone has to be plugged in for AndroidAuto. The charging ports randomly stop charging. The dealership says they don't see the problem because it works when I bring the car. The videos I recorded don't count, so I brought the car in as it was malfunctioning. They saw how a plugged-in phone didn't charge but still said they can't do anything without Mitsubishi authorization. After a few months someone came from Mitsubishi and they said they'll contact me. Waited for 2 months, nothing happened. When I called, there was no record of my case, so it started from scratch and took more months. Every time they said they'll contact me and never did. Finally, I told them the system has to be fixed asap, it goes out in the middle of the trip leaving me without GPS and the car is supposed to be under warranty. The guy said it makes no sense to fix it as all their info units are defective and need a software update, which is coming out in 2 months, in November 2024. It's March 2025 - no update in sight. The camera regularly freezes. When backing up, there is a few second delay - which should be a reason for recall - and today instead of a bird view image it showed one right front camera position. The wipers don't change the speed. The trunk button for locking the car almost never works but, of course, when I brought it in, it worked that one time. The brakes screech when backing up and turning. Mitsubishi said it's normal for an electric brake. All the issues are expected, normal and they won’t fix anything. This SUV has a 4-cylinder engine so the ride feels slow and heavy. I had a 17-year old Odyssey before and it had much lighter and stronger pull than a brand new Outlander. The third row is a joke. Small sizes adults don't fit in there. They make you buy a mandatory $1300 Zurich cleaning package. I used it once but it didn't include the trunk which stayed dirty. A worthless rip-off. Customers shouldn't be forced to buy it. Mitsubishi has service promotions and they tell you they'll make sure to deduct the offer but don't. I was quoted a regular price over the phone for an oil change and 2 filters as $207. After the service they gave me a bill for $80 more. When I reminded them about the quote, they lowered it, but removed the promotion. The first time I waited for an oil change that was supposed to take 40 minutes but took well over 3 hours. The second time I asked for a shuttle service they provide - the only thing I can praise about the dealership. I need the car every day so it's very difficult to leave it for repairs. And then they won't do any repairs. What use is the warranty? I regret buying it. The car is only a year and a half old but too many things malfunction and you can't get them fixed. Horrible manufacturing quality and service. Mitsubishi is unreliable and irresponsible.

2023 Mitsubishi Outlander SEL BLACK EDITION. I bought mines brand new on Nov 2022. So far it had a recall for firmware update. As of now. Almost 15 k miles and no issues. I love all the features and was told ot doesn't have the issues its predecessor had. Mitsubishi invested millions in the 2023 models so hopefully I can get 200k or more miles out of it.

2023 Mitsubishi Outlander SE AWD Have had the car for 11 months since new and overall it drives good but: -two recalls for back up camera and software -bad front suspension mounts that made annoying popping noise -bad steering rack and pinion that also made popping noise -front brake caliper noise that scored the rotor [states it could be from a small rock?] luckily the dealer had parts in stock but took over 7 hours to fix, as I waited.

2023 outlander SE, now has 6500 miles on it. We bought it mostly because it was the best value, and a relative has one and recommended it. We love it, was concerned about power but it has plenty if not in the fuel saving mode..which got us 36mpg highway. Took awhile to get used to all the safety features, but in short they are great. We’ve used all seven seats a couple of times, the back two are ok for short trips, but that was expected. They fold away nicely. Paint was perfect, it’s some kind of white diamond, looks different depending on sunlight. There are a lot of sw driven options, could be confusing for older non-sw savvy folks. We have only used service for one issue, which turned out to be a user configurable issue (lane encroachment warning). It was working as designed, also the cruise control front vehicle avoidance was a pleasant surprise. Love this vehicle. We live on a pot hole filled dirt road, vehicle taking it well so far. It does have a stiff suspension, noticeable on our dirt road, but fine on paved roads. It is the all wheel drive version, we’ll see how it handles snow soon. Oh, ground clearance is decent, not too low. We do not have the on board guidance system, but can use apple play. Wife would have preferred this option. Another good surprise, it e-mails us notifications of warnings on the dash board, like “low tire pressure”. Cool. One last thing, we very seldom see another one on the road. Odd…this is a great vehicle.

Thin paint Job . 5224 miles and lots of chips and scratches . Washed by hand and that caused scratches even with microfiber . Plastic interior scratches very easy as well .

Great transaction and great car. Salesman and manager were very helpful. Got a great deal and it was a smooth experience for me and my family

Love my red suv, 7 passenger, just the right size, not too big with many features, gps, blind spot, auto wipers, side mirrors go in when I lock the doors, well too many to list.

So far so good i had buy a 2023 outlander sel and it work great i hat take the warranty for 6 year the time of the paiement ill let you updated if there is any issued it look to have some problem for other but its work fine for me until now

This vehicle is amazing! So beautiful inside and out! I have the 2023 SEL with Touring Package. Smooth and quiet! Bought it 3/17/23, almost 5 months in and 4K miles and no complaints.

This is the perfect vehicle for family road trips! I’m excited to go on my vacation knowing that I will have a reliable vehicle that can accommodate my family comfortably on the long drive! Ultimately, this is the perfect vehicle for every day use and wherever you want to go!