New and used 2025 Acura TLX for sale near Newark, CA

I brought my car into the dealer location around 10:20 AM and had the services of oil and filter changes with a check-up of other components. It was promised to have the car done in 3 hours which was a bit longer than usual. In the end, it finished around 12:45 PM. I wish it could be done quicker since I was waiting in the store.

Friendly, non-pushy, knowledgeable staff. Very service oriented. Made buying my car a very comfortable experience.

We were helped by Richard (sales) and Anthony (finance). Both were courteous and professional. After visiting more than 3 dealers, we were impressed with the low key, helpful and knowledgable staff. They seamed like a great team. We were offered a very fair deal on a ZDX S and love this car so far. Definitely recommend Capitol Acura in the San Jose area.

The reason we use resources like Cars.com is to avoid the typical in person experience of buying a new car. I initially emailed SF Honda in regards to a vehicle I saw listed on Cars.com Surprisingly they replied back saying it was a glitch on the website and the vehicle was actually no longer available. I was looking more so for a year older vehicle yet still new. They were prompt to reply and let me know so at least the waiting and wondering wasn't a problem. I replied back and made a straight forward offer on a different vehicle. Surprisingly once again they replied and agreed on it despite me having my doubts. After that replies between emails were prompt. We settled on the price and I came in soon after. Nothing was changed as far as pricing from what was originally discussed in emails. It was a smooth despite long process. The facility is nice with a big space despite being in busy downtown San Francisco area. Parking is difficult but they accommodated me to park in the areas not really designated for the public. I had already came in with a preapproval from my bank, but found it strange I had to fill out another credit check? Almost seemed like they were trying to get me a better rate and to go with their in house lending. I did ask why, but they said it was protocol? I did still end up using my bank. Our sales person Vanessa Velasquez was accommodating and answered my questions that I had presented regarding the additions on the paperwork when it came down to purchasing the vehicle. Overall it was a smooth process and I really have no complaints. The overall staff from our sales consultant Vanessa to the finance manager have a consistent attitude of "straight forward" To some that might not be good enough as some customers want more of the soft happy go lucky attitude. Here at SF Honda, the do signs of it, but not overly done like most dealerships. Again, some will hate it, others don't mind. I personally didnt mind because in the end, it comes down to agreeing on a price. Vanessa was not push on options that I wanted removed. Our finance manager when it came down to almost closing on the vehicle also had to push other add ons which I'm sure they have to do. But did not ridicule or do high pressure tactics when ultimately I declined them. Everyone I dealt with was very professional. Probably more professional than personable as I mentioned above with the straight forward attitude. Vanessa did crack a smile every now and then, but she was definitely more passive, which I prefer. While our finance manager who helped on closing and doing all the paperwork was definitely more aggressive. Still, both did not exceed any boundaries to turn things into high pressure sales situation. The facility was clean, very open, which is rare and ironic these days in a city like San Francisco where real estate is usually very tight and small. They have plenty of inventory off site close by. Clean restrooms, and a nice waiting area with coffee machine that you can help yourself with. Our sales consultant Vanessa had actually got us refreshments while we were sitting down with her going over the details. I don't buy new cars often so this is a rare situation, but I had no problem and was satisfied with my experience. San Francisco Honda is very professional. A perk of purchasing here especially if you are coming from out of town is you can spend time in the city.

This is an amended review - I got the star ratings backward last week. I have not previously had as good an experience with a car dealer as I did here. They were honest, patient and offered a very good deal on the car I purchased. I have rarely been impressed by either the knowledge or professionalism of car dealers generally. These guys are exceptional.

Fantastic service! All tasks completed in a timely manor and my car washed and vacuumed. With a lender when needed. Brock and Jordan get the job done. Thank you.

Treated myself to a Detail Special on my 2015 TLX. Looks great! They have always taken great care of me. Jordon was very nice and professional. Appreciated the complimentary Uber ride, too.

I bought a used Honda Civic. The interaction with the sales and finance personnel was a pleasant experience and helpful too. They were very professional. They offered a good deal. I would definitely recommend this dealer.

Everyone is very nice and helpful here. Ali is fantastic, we have bought 3 vehicles here. They have a great selection of vehicles and try their best to get you a good deal.

We bought an Acura ZDX on 12/1/2024. We are very happy. Thanks to Anthony Lam, and Richard Vu for helping us get a beautiful car that what we want. Our friends and family also love it!

The team at Capital Acura were outstanding to deal with. Ben, Vu, Anthony and Chris were great representatives of Penske Auto.

Excellent service good deal. With very knowledgeable staff, that will surely meet up with your concerns. Will recommend for future customers indeed,