The people here are so nice and will do everything to help you find the car that works for you and in your price range. As a first time car buyer I had an amazing experience getting a car. I was looking at originally at a Jeep Compass and ended up getting a Nissan Rogue. I am much more happy with this choice gas millage wise then the compass. Thanks so much for Thomas Altheide for going to bat for me to get me this car!
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
I found the truck I was looking for through an internet link. Called and talked to Z the sales man. He was extremely nice. From the point of test drive to pickup of my truck the process was extremely customer friendly and they were very easy to deal with. I would recommend them if your looking for a nice used vehicle.
Chris, the service rep who helped me went above and beyond anything I could have expected in orderfor me, a traveler from out of state to be able to continue my trip. My car was in need of a part he couldn't get right away and I needed it asap, he managed and he managed to get my car fixed ahead of his estimated schedule. The who experience made me wish they were my local Nissan Dealer. If I lived in the area they would be the dealer I'd go to every time I needed anything.
Everything was great! Everyone was super nice and very communicative (worked with Brad and Kevin) - very quick to answer any questions I had. I felt like the whole process was just so easy, and I never felt taken advantage of or felt like I was being talked into anything I didn't want to do.-
After bouncing around to several car dealers we almost didn't go to Fox. We were so disappointed with how we were treated at the other stores we just wanted to go home and shower. We drove through the Fox parking lot and had trouble finding an open spot so we parked on the side street on Aprill Dr. We started to walk the used car section when we were greeted by Jay who turned out to be the manager. We were actually kind of short with him because we assumed he was like the others. Boy were we wrong. Within a few minutes he had us telling him about the horrible day we had and actually got us laughing. He told us about a used Honda that he thought would be perfect. After looking at and driving the car, he showed us the service records, Carfax report and some comparison prices to other Honda's so we could see the deal we were getting. He was more then fair with the price but to put us at ease, he offered to shoot baskets with us for an extra discount. They have a basketball Arcade game in the showroom that was a blast and my daughter, who the car was for, took him for another $500 off the price of the car. I am pretty sure he let her win but she had fun. We bought it on the spot. Our only regret was not going to Fox first but it will be our only place we will go from now on. Great job by Jay and the Fox store in Ann Arbor. Its nice to know Good people do exist at car dealerships.
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
I worked with Nate to lease a Subaru Forester. He was very patient and professional negotiating with me to reach a price I was happy with. The team worked very hard to find me the model, color and packages I wanted in a dimensioning inventory at the end of model year.
Called Dave White Acura with multiple electronic failures. Secured an immediate appointment and everything was fixed the next morning. In addition, they provided a loaner vehicle as a courtesy. Everything was covered by the warranty and car was picked up in spotless recently cleaned shape. Scott, provided excellent service
Went in to get service for a recall. Service was free, people were friendly, and there was WiFi and phone chargers while I waited! They even washed and vacuumed my car, all free of charge. Would highly recommend.
Very professional, friendly and accommodating. Take the time to explain matters. Got us in for service right away. Took time to explain what was done and possible future problem areas.
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