Used Acura sedans for sale near Spring Hope, NC

Service has always been immediate with vehicle repairs completed properly. Assigned Service advisor Javier ensures an efficient process.

A little sloppy in high speed turns, replaced puddle lights a couple of times, replaced rotors on a soft recall, headlight and tail light went out but all covered under warranty. Drives smooth, suspension is overall good, looks amazing, navigation is atrocious and difficult to use, should be touch screen. 32k on odometer.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Excellent vehicle and luxurious. The experience was not extremely impressive but it met all my needs. I love the design, the power the cabin. I would definitely recommend this car.

Was very interested in the car. But they don't deliver. So I couldn't buy it.

Leather seats with sunroof plus a screen display and tired spinning when i would push it, v6 and I love it , very unique exterior

Went to Johnson dealership to just look at new cars. Came home with a new NX. Michael Carawan was most helpful in educating about a hybrid. This was not my first Lexus, this dealship was the largest I’ve ever been to & they had the exact car I wanted. My only negative was the tech going over the electronics-don’t think he spent enough time explaining or just giving an overview of electronics. The manuals are exhausting. Maybe Lexus needs to make videos of electronics & have them in every car. There are videos on YouTube, but come on Lexus. Oh, and the closest dealers are at least 3 hours away-kind of far to go for instructions.

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.

I was interested in a suv I called on a regular to ask questions and got answers Charlie was very helpful he seemed to be pretty honest I went there from Washington DC to see the vehicle but didn’t have time to really check it out when I drove it I felt a little vibration and was told it was the tires because it had been sitting so I decided to pass because it wasn’t a warranty and I had to get back to DC didn’t want to take any chances otherwise I had a good experience dealing with Charlie I just wish I could’ve had more time to check it out if I can get someone to go back to check it out I might go back to buy it or if they would put new tires on it to assure me that it’s just the tires one other thing I had to find a bank to purchase a cashiers check because they didn’t finance out of state that was what took up a lot of my time I’d also like to say I wasn’t pressured in any kinda way like big dealers Charlie was very patient

Thank you John Shaw for assisting me with getting my car service today .. and was able to get to work on time . John is always will to help and explain the information to you

Very friendly and professional service. Quickly responsive to questions and gave an accurate estimate of the timeline for the servicing.

I went to have my trunk light fixed and a leak in my tire . Sabre was extremely nice and the service was extremely great . My overall experience was awesome.

My TLX type S has to many problems since I bought it … Acura needs to do better breaks make noise, my paint had issues, I have left it at the dealer more then I can count this year and iv only had it for a year

Quality car and helpful Dealer. I was very impressed with the truck that we bought and would recommend this place to anyone.

this car is a great car!! it has enough space for me and the ride is smooth. Cant really tell if the car is running I love it!!!