A Great Experience
November 6, 2018
We were in the market for a new car and were referred to David Colbert at Star Motor Cars – Mercedes-Benz by a friend that recently purchased a vehicle from him. From the beginning, David was helpful, honest and a pleasure to work with. There were no high-pressure sales tactics used, which is refreshing compared to some shopping experiences that we have had. The deal that we ultimately put together, including trading in my lease from another manufacturer, was very good at meeting our needs and expectations.
Their showroom certainly isn’t the fanciest in town, but they are a privately owned dealership and have been around since 1970! There is actually something very comforting about their “old fashioned” look and feel. Because we live in the Heights, their inner loop location is ideal for us. In addition to David, I want to recognize Tom Jinks, General Sales Manager, for putting the deal together and Ken Gaddis, Finance Director, for having the paperwork ready when I arrived to pick up my car, making it the easiest signing process ever! When it came time to take delivery, David was very thorough in showing and explaining all the features on our new car. He not only demonstrated them, but made sure that I had the opportunity to use them myself. We will certainly head back to Star Motor Cars when it’s time for a new Mercedes-Benz!