Puchase of 2012 Prius
November 5, 2018
I cannot say enough good things about Berlin City Toyota. Their customer service was exceptional, and they did a great job with my vehicle! On May 16, 2016, Monday, I called the dealership and spoke with Jesse Tavares. He answered my questions and invited me to stop over, and I did, about 90 minutes later. I was there all day till about 8pm. He took his time to answer all of my questions. I felt a great connection with my salesperson. By evening, I put down a deposit of $500 and returned on Wednesday, May 18, to finalize the purchase. It took us about three hours total. I decided on a 2012 Prius. They did such a great job with my vehicle that my friends and family thought it was a brand new car! Their detailing crew were exceptional! My car is now registered, plates on, title is on its way from Augusta. Berlin Toyota applied for the title for me. I am a very happy customer, and I HIGHLY recommend my salesperson, Jesse Tavares!!!! He is someone who will take time with you and personalize your visit so that you don't feel just like another customer. Even after the purchase, Jesse is happily available. He loves his customers, and he is passionate about his work. Michael Q.