Used 2023 Audi A3 for sale near Burbank, CA

Paulo and Gene made our experience perfect. Answered all questions, worked with us to make sure we got the deal that we wanted. We are very thankful. -J&H

The car I purchased exceeded my expectations, the interior is spectacular and the lights are amazing. Spencer does a very good job at the front and has always been a big help, 10/10 would recommend.

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Exceptional service by Glen. He was very pleasant and willing to work with us and come to an agreement, all in a very prompt manner. Would definitely recommend to others.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Very nice experience , everything done as promised , do not hide extra fee somewhere in paperwork . Thank you , will by the car again from them . Very different from many dealerships around .

I had a great experience George Assatori was amazing.... he was very patient and friendly and calm throughout the whole process Showed us all the options we asked for ... extremely helpful .

i just want to say that Jorge was so patient with me during the whole process and smiling all the time and even offered me lunch which is very rare these days he's really really nice and very good at his job. I dont have enough word to thank Jorge seriously And Mina the manager was professional as well very nice we had chat after i closed the deal very nice man gave me a lot of advices about cars that no one did before If you guys go u won’t regret it at all They will make sure to give u the best value in the market for ur car if u trade in or sell an give u good deal on their cars Dont look around if u want to buy a cat Best team best manager hands down ill buy my next car with you guys for sure ASK FOR MINA AND JORGE ✌️✌️👍👍

Thanks for all your dedication you guys definitely know how to treat a customer fairly. I don't have the best credit but thanks to you guys I can drive a decent Nissan Sentra and build my credit! Incredible people and fair prices! you guys rock🤙🏾

Edgar and Eric are awesome. They made buying a car very easy. I would definitely recommend this dealer to anyone looking for a new or used car.